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Strategic Planning 10 Critical Success Factors and Sure-Fire Ways to Fail!

Strategic Planning 10 Critical Success Factors and Sure-Fire Ways to Fail!. Kelly J. Harris SEARCH Deputy Executive Director. Page 11. Information Sharing Initiatives Are Difficult!. Requires in-depth understanding of: Agency business processes

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Strategic Planning 10 Critical Success Factors and Sure-Fire Ways to Fail!

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  1. Strategic Planning 10 Critical Success Factors and Sure-Fire Ways to Fail! Kelly J. Harris SEARCH Deputy Executive Director

  2. Page 11 Information Sharing Initiatives Are Difficult! • Requires in-depth understanding of: • Agency business processes • Independent but Interdependent Organizations • User needs • Legal requirements • Procedural issues • Technology • How to align all of these elements

  3. IT is a Strategic Issue • Multiple budget cycles to build • Multiple funding streams that must be leveraged • In regional and/or integrated justice efforts that involve multiple agencies and different disciplines: • Independent agencies • Separate branches of government • Independent systems for collecting and maintaining data

  4. Standish Group Findings

  5. Top 10 Critical Success Factors • User Involvement • Executive Management Support • Clear Statement of Requirements • Proper Planning • Realistic Expectations • Interim Project Milestones • Competent Staff • Ownership • Clear Vision and Objectives • Hard-working, Focused Staff

  6. You’re Project Is At Risk If…

  7. Page 24-36 1 Don’t Establish a Governance Structure Pitfall Avoidance! • Establish a formal governance structure • Employ a steering committee with executive participation • Create and use subgroups • Hire or assign a dedicated project manager

  8. Sample Governance Structure

  9. Page 37 2 Don’t Honestly Assess Human Resources You Have Available to Dedicate to This Pitfall Avoidance! • Secure executive management support • Involve Users • Have an invested and competent staff • Have a hard-working, focused staff

  10. 3 Don’t Analyze Business Process & Information Exchanges Pitfall Avoidance! • Get information sharing partners together • Analyze business processes • Use an accepted methodology and Tool • Find ways to improve and enhance processes and capabilities

  11. Page 121 4 Don’t Develop a Strategy Document Pitfall Avoidance! • Formalize Your Plans, including goals and objectives • Determine priorities • Constantly assess those plans • Define scope and agree upon scope with project team • Develop/execute change management process

  12. It’s All Related…

  13. Page 129 5 Don’t Set Realistic Timeframes or Manage Expectations Pitfall Avoidance! • Prepare a realistic timeline • Identify resources within a Gantt chart • Identify measurable interim milestones • Develop/execute change management process

  14. Page 137 6 Don’t Create A Realistic Budget Pitfall Avoidance! • Prepare one-time/recurring cost estimates • Budget for all project-related costs • Develop and use detailed payment plans • Develop cost controls

  15. Page 213 7 Don’t Develop Performance Measures Pitfall Avoidance! • Establish Goals • Create mechanisms for measurement • Identify minimum acceptance criteria • For Technology develop and execute acceptance test plan(s)

  16. Page 159 8 Don’t Communicate Pitfall Avoidance! • Develop a Communications Plan • Include/Inform All Stakeholders • Analyze and Report Progress/Performance • Use a Website

  17. Page 149 9 Don’t Adopt Standards Pitfall Avoidance! • Understand standards efforts underway • Use models where available • Where standards are lacking, create them in your jurisdiction; base them on open standards

  18. Page 149 10 Do Not Improve Participating Agency Information Systems Pitfall Avoidance! • Recognize the need to prioritize

  19. Process, Not a “Project”

  20. Resources • SEARCH Technical Assistance • No cost to you • Funded by Bureau of Justice Assistance • www.search.org

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