1. Non Verbal Communication How necessary is it to use and interpret it? Demosthenous Christiana

2. Non Verbal Communication • Non verbal Communication is the interaction between people without words but with gestures, facial expressions, eye contact etc. • Is the process of exchanging information through sending and receiving wordless messages. • Is usually face to face interaction and it depends from environmental conditions where communication takes place, the physical characteristics of the communicators, and behaviors of communicators during interaction.

3. Non Verbal Communication Some ways to communicate without words: • gestures • Eye contact • Facial expressions • Posture • Body language • Tone of voice • Appearance • Personal space

4. Importance of Non Verbal Communication • Usually is used to make the verbal message stronger • Is used to repeat the verbal message • Is used to complement the verbal message • Sometimes is used to replace the verbal message “Actions speak louder than words.”

5. Importance of Non Verbal Communication • The majority of our feelings and intentions are sent through non verbal communication. • Non verbal communication is important because most people believe how you say it more then what you say. • The nonverbal signals you send either produce a sense of interest, trust and desire for connection. • It is believed that non-verbal communication is continuous, while verbal communication is discontinuous.

6. Importance of Non Verbal Communication • Verbal activity never stands alone, it’ s always joined by non verbal action. • In order to achieved a successful non verbal communication, the speaker and the interpreter have to use the same codes of non verbal communication

7. Uses of Non Verbal Communication • Modifying speech • Non-verbal communication has an important effect on what is communicated. • Replacing speech • Communication can be usually done without speaking • Expressing emotion • Emotions are expressed through non-verbal communication, where the voice and body can tell a lot more about how you feel than words. • Controlling conversation • Non-verbal signals are used a great deal in requesting, offering and managing control of who is speaking.

8. Different use • Each culture use non verbal communication in different way • If you are not familiar with the local body language you may be misunderstood, and sometimes misinterpret the local nonverbal messages. • Non-verbal action can be dynamic but usually it is patterned by the respective culture. A successful interpretation of non-verbal elements conveyed same understanding of the symbols shared between interpreter and speaker. • Non verbal behavior varies from culture to culture, which means it is specific to each culture and may be interpreted differently.

9. Examples of different use • Chinese don’t point with the finger but with an open hand. • Chinese tend to smile easily when they feel difficulty or embarrassment. • Americans keep a distance from the person who converse • In Britain, hugging, kissing and touching is usually reserved for family members and very close friends.

10. Bibliography http://www.selfgrowth.com/articles/Articles_Nonverbal.html http://www.andrews.edu/~tidwell/lead689/NonVerbal.html http://www.expats-moving-and-relocation guide.com/nonverbal-communication.html http://changingminds.org/explanations/behaviors/body_language/using_non-verbal.htm http://www.helpguide.org/mental/eq6_nonverbal_communication.htm http://www.aiic.net/ViewPage.cfm/page1662.htm#3

11. Thank you for your attention