Agentforce Autonomous AI Agents by Achieva

1. Agentforce: Autonomous AI Agents by Achieva Unlock smarter productivity with AI agents on the Salesforce platform

2. Introducing Agentforce Agentforce is Achieva's premier service offering built around Salesforce's revolutionary autonomous AI agents. These intelligent agents leverage your existing CRM data and the Einstein Trust Layer to operate independently, making decisions and taking actions without constant human oversight. By automating routine tasks and handling repetitive workflows, Agentforce frees your human teams to focus on high-value strategic work that drives business growth and innovation.

3. Key Capabilities Agent Builder Atlas Reasoning Engine Low-code/no-code platform to define topics, instructions, and actions—empowering business users to create agents without technical expertise. Advanced AI engine that enables intelligent planning, autonomous decision-making, and precise execution of complex tasks. Agent Script Voice Support Seamlessly combines deterministic workflows with LLM-based reasoning for predictable yet flexible agent behavior. AI-powered voice capabilities across phone, web, and mobile channels for natural conversational experiences.

4. Security & Governance 01 02 Built-in Guardrails Einstein Trust Layer Comprehensive safety mechanisms ensure agents behave accurately and responsibly, preventing unauthorized actions. Enterprise-grade protection that safeguards data privacy, prevents AI hallucinations, and retains no unnecessary customer data. 03 Complete Data Governance Full audit capabilities, role-based access control, end-to-end encryption, and compliance with industry regulations.

5. Powerful Use Cases Across Your Business Customer Service Agent Autonomously handles cases, answers FAQs, resolves issues, and intelligently escalates complex situations to human agents when needed. Sales Development Agent Proactively engages leads, qualifies prospects, schedules meetings, and nurtures relationships throughout the sales pipeline. Sales Coach Provides personalized role-play scenarios, real-time feedback, and data-driven strategies to help sales teams close more deals. Personal Shopping Agent Assists customers on ecommerce sites and messaging apps with product recommendations, inventory checks, and purchase guidance. Campaign Agent Autonomously designs, launches, and optimizes marketing campaigns, continuously improving performance based on real-time data.

6. Measurable Customer Impact Rapid Deployment Launch quickly using pre-built templates or customize agents to your specific business needs in days, not months. 24/7 Availability Dramatically improved response times with round-the-clock agent availability, ensuring customers get help whenever they need it. Seamless Scalability Scale effortlessly across multiple channels and use cases while leveraging your existing Salesforce data infrastructure. Proven Results Real-world customers achieving faster claim resolution, higher satisfaction scores, and measurable productivity gains.

7. Why Partner with Achieva? Certified Excellence Salesforce Summit Partner with a team of certified Salesforce experts who understand the platform inside and out. Full-Service Support End-to-end services including strategic consulting, implementation, customization, integration, and ongoing managed services. Deep Expertise Comprehensive knowledge across Sales Cloud, Service Cloud, Marketing Cloud, and custom automation solutions tailored to your needs. Global Delivery Worldwide delivery capability with local expertise, ensuring optimal ROI and seamless support across time zones.

8. Start Your AI Transformation Today Get in Touch Phone: +1 609-632-0350 Website:achieva.ai/agentforce Talk to an AI expert today to explore Agentforce use cases and start your automation journey. Let's unlock the full potential of autonomous AI agents for your business.