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OBJECTIVE: Inspires team to keep creating and delivering extraordinary customer experience.

OBJECTIVE: Inspires team to keep creating and delivering extraordinary customer experience. OBJECTIVE: Valuing customer time while serving quality products, provide superior customer satisfaction and build customer loyalty.

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OBJECTIVE: Inspires team to keep creating and delivering extraordinary customer experience.

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  1. OBJECTIVE: Inspires team to keep creating and delivering extraordinary customer experience.

  2. OBJECTIVE: Valuing customer time while serving quality products, provide superior customer satisfaction and build customer loyalty

  3. OBJECTIVE: Create constancy of product, ensure that quality products served at all times

  4. OBJECTIVE: Provide a basis for assessment, discussion, decision making and accountability management that will reward/penalize store based on OTIF performance

  5. OBJECTIVE: Focus on competitors strengths, look for weak areas and launch marketing programs that will attack competitors weak areas

  6. OBJECTIVE:Know your customers, analyze their needs, design LSM programs that provide customer superior experience

  7. OBJECTIVE: Give effective customer service training that enhance customer purchasing experience through up-selling and suggestive selling

  8. OBJECTIVE:Apply best practice, implement innovative ideas and strictly follow ONDS procedures to generate maximum level of performance

  9. OBJECTIVE: Oriented towards future and focuses on the anticipated future trends like market changes and RTA activities

  10. OBJECTIVE: Apply effective business practices and action plans related to performance improvement that support reduction of operating expenses

  11. OBJECTIVE: Align negotiating goals with company's goals which are clear and properly communicated from top to the store level

  12. OBJECTIVE: Sustain motivation, commitment, and performance of each employees by providing meaningful bonus scheme and appreciation by the company

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