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SharePoint Governance

SharePoint Governance. How Do You Manage The Content? How Do You Handle Security? Who owns the SharePoint Platform? What are the Operating Rules? Is SharePoint a Value Added Service or Productivity Platform?. Speakers . Mike Keenan – Applications Developer, Nixon Peabody LLP

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SharePoint Governance

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  1. SharePoint Governance How Do You Manage The Content? How Do You Handle Security? Who owns the SharePoint Platform? What are the Operating Rules? Is SharePoint a Value Added Service or Productivity Platform?

  2. Speakers Mike Keenan – Applications Developer, Nixon Peabody LLP Rick Krzyminski –Assistant Director of Global Knowledge and Web Solutions (KWS), Mayer Brown LLP Paul Obernuefemann - Director of Information Systems, Lewis, Rice & Fingersh, LC Kara Portwood - Facilitator

  3. What is Governance? It depends on who you ask  One definition: Governance - relates to consistent management, cohesive policies, processes and decision-rights for a given area of responsibility in meeting the business requirements of the firm It identifies lines of ownership for both business and technical teams, defining who is responsible for what areas of the system and how it integrates into the overall collaboration structure

  4. What is Governance? Another definition: Governance uses people, process, technology and policies to define a service, resolve ambiguity, and mitigate conflict within an organization. (The Burton Group as quoted on www.sharepointjoel.com)

  5. How Do We Define It? It depends on who you ask  Our definition of SharePoint governance will differ since we are looking at it from various perspectives

  6. Size of Firm Mike Keenan – 800 Lawyers, 17 Offices, USA, Asia, Europe Rick Krzyminski – 1800 Lawyers, 21 Offices, Americas, Asia, Europe Paul Obernuefemann – 160 Attorneys, 7 Offices, USA

  7. Our Roles Mike Keenan – SharePoint Development, Liaison to Knowledge Services Rick Krzyminski - Business Liaison for IT Paul Obernuefemann – Paper Shuffler Extraordinaire

  8. What we use SharePoint for Mike Keenan – Intranet Portal, Extranets including Blogs and Wikis Rick Krzyminski – Intranet in 2009 – Extranets and Internet planned for 2010 Paul Obernuefemann - Collaboration, Intranet Portal, Web Hosting

  9. Which Version? Mike Keenan - SPS2003 for Internal Portal; WSS 2 and WSS 3 for internal admin and collaboration sites, as well as external extranets Rick Krzyminski – MOSS 2007 Paul Obernuefemann - MOSS 2007 on VMWare

  10. Topics

  11. Enforcement – Do You Have a Hammer? Mike Keenan – An “assumed” one; Have not had to use it until recently as users become more comfortable in SharePoint environment. Rick Krzyminski – Steering Committee Paul Obernuefemann – All SharePoint sites are created by IT; No ticket-no site-no problems; Firm Exposure and Security; Government Requirements

  12. Roles & Responsibilities Site Management Support & Maintenance/SLAs Training & Communications

  13. Site Management Mike Keenan – A joint effort between IT and Knowledge Services Rick Krzyminski – Primarily Knowledge & Web Solutions with IT support Paul Obernuefemann – All SharePoint systems and services are under IT

  14. Support & Maintenance - SLAs Mike Keenan – IT supports hardware, and shares content support with Knowledge Services Rick Krzyminski – KWS acts as Level II support, then escalates to IT development or operations teams as needed Paul Obernuefemann – All SharePoint systems and services are under IT and in a virtualized environment

  15. Training & Communications Mike Keenan – Handled By Knowledge Services group Rick Krzyminski – KWS handles communications and publisher training, IT handles end-user training; Visibility and accessibility Paul Obernuefemann – Provided by our Training Department; Intranet and Website changes handled by Marketing/Human Resources/IT

  16. Questions?

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