Patient-Led NHS Provides Better Health and Wellbeing for George Smith
Experience excellent healthcare services with George at the center, promoting patient benefit, better mental health, and sense of control. Find out how a patient-led approach can enhance overall health and well-being through integrated health and social care services.
Patient-Led NHS Provides Better Health and Wellbeing for George Smith
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Presentation Transcript
What does a patient-led service feellike? • Getting good treatment in a comfortable, caring and safe environment, delivered in a calm and reassuring way. • Having information to make choices, to feel confident and to feel in control. • Being talked to and listened to as an equal. • Being treated with honesty, respect and dignity. Now I feel tall. What a patient-led NHS feels like December 2005
Patient Benefit • Experience better health and wellbeing • Improved medicines compliance • Prevent need for emergency health and social care • Have greater confidence and sense of control • Have better mental health and less depression • Remain in their own home
George Smith is Well - Current Health Care Plan Social Care Plan Family, Friends, volunteers 24/7 8-6/5 Community Health & Care Professionals 24/7 GP Practice Patient Record Social Care Patient record NHS Direct/OOH
Community Alarm Control Centre George Smith is Well – Intermediate Future Carer Register £ Family, Friends, volunteers Community Health & Care Professionals 24/7 24/7 £ Case Manager Joint H&SC Care Plan 24/7 GP Practice Patient Record 24/7 NHS Direct/OOH
Community Alarm Control Centre George Smith is Well – Long Term Future Carer Register £ Joint H&SC Care Plan Family, Friends, volunteers Community Health & Care Professionals Single Patient record Home Hub Case Manager Joint H&SC Care Plan NHS Direct/OOH
George Smith is unwell - Current Family, Friends, volunteers Emergency services 24/7 8-6/5 Community Health & Care Professionals Acute or Mental Health Trust 24/7 GP Practice & Social Care Patient Records NHS Direct/OOH
Community Alarm Control Centre George Smith is unwell – Intermediate Future Carer Register H&SC Care Plan Family, Friends, volunteers H&SC Care Plan £ 24/7 24/7 Community Health & Care Professionals £ Case Manager H&SC Care Plan 24/7 H&SC Care Plan Emergency services Acute or Mental Health Trust 24/7 NHS Direct/OOH
Community Alarm Control Centre George Smith is unwell – Long Term Future Carer Register £ Joint H&SC Care Plan Family, Friends, volunteers Community Health & Care Professionals Case Manager Single Patient record Home Hub Joint H&SC Care Plan Emergency services NHS Direct/OOH
George is supported by an integrated health and social care service enhanced by assistive technology (AT) • To expand on the benefits of the integrated service, and assistive technology, to George • To illustrate the interfaces required between different stakeholders in order to best support George • To highlight the benefits of pooling resources, knowledge & expertise • To highlight the standards for response George could expect • To highlight that the equipment is one small part of service provision • To highlight the way in which patients have to modify their behaviour in order to get the most out of AT • To illustrate how AT can support the integration of Health & Social Care support (technology enabled change)
