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Enhancing Knowledge Transfer Through Expatriates: The TOKTEN Program in Syria

The TOKTEN program, initiated by UNDP, aims to leverage the expertise of qualified Syrian expatriates for the benefit of national development. Launched in phases from 1986 to 2001, its focus has evolved beyond basic science to encompass areas such as e-government, tourism, and strategic planning. The program facilitates short-term consultancy services, enhancing the public sector's capacity while addressing challenges like lack of coordination and delays in government responses. With a targeted budget of $100,000, TOKTEN envisions a robust data bank of expatriates to streamline technical assistance in Syria.

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Enhancing Knowledge Transfer Through Expatriates: The TOKTEN Program in Syria

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  1. TOKTEN Transfer Of Knowledge Through Expatriates Nationals Prepared byRula Koudsi

  2. TOKTEN In General • UNDP modality to recruit qualified nationals • Short term consultancy services (2 – 8 weeks) • Voluntary program • UNDP covers air-tickets & DSA

  3. TOKTEN In Syria • Phase I: 1986 (no enough data on this phase) • Phase II: 1994 (activated in 1996) • Only 20 expatriates came in phase II

  4. Distribution of Institutes as BeneficiariesIn Phase II

  5. Women / Men Ratio

  6. Obstacles in Phase I & II 1- Project Coordinator is not fully assigned for TOKTEN. 2- TOKTEN is not identified by line ministries. 3- Lack of coordination between SPC & line ministries. 4- Government requirements are not identified at the SPC. 5- Delay at the Government side. 6- Lack of information on expatriates and lack of CVs.

  7. The New TOKTEN • Signed in 2001 • Duration of project 2001 – 2004 • Project budget: US$ 100,000 • Executing agency: UNOPS • Target beneficiaries: • Government ministries and institutions • Public sector enterprises • Academic and research institutions

  8. New Features • Working committee of ministerial focal points • Designing TOKTEN web site • Expanding the areas of focus from basic science and research to include general development matters, e-government, e-learning, strategic planning, tourism, administrative development…..etc • Coordination with NOSSTIA (Network of Syrian Scientists, Technologists and Innovators Abroad)

  9. Implementation Strategy • Focal points study the requirements of their line ministries • Creating a data bank of Syrian expatriates • Holding monthly meetings to prioritize technical assistance needs • Receiving request for expatriates through the Government counterpart • Final decision on the selection of the appropriate expatriate will be made by a committee

  10. Role of UNDP • Receive Government’s requests for TOKTEN expatriates • Coordinate in the selection of the expatriate • Contact the expatriates to seek availability • Coordinate with the executing agency (UNOPS) • Welcome the expatriate at his arrival and make him sign the “Rules of Conduct for TOKTEN Volunteers” • Manage the monthly meetings • Ensure the expatriate report is ready after his assignment

  11. Role of Line Ministries • Have a representative in the monthly meetings • Study their requirements • Ensure an office and all needed working environment to the expatriate • Designate a counterpart to be trained by the expatriate • The expatriate counterpart should evaluate the expatriate and recommend if to benefit from him in the future

  12. Expected Outcomes • Fast Survey of the ministries’ requirements to technical assistance • Usage of TOKTEN forms in the new process • Have immediate requests for TOKTEN consultants for this year • Data bank on the 8 million Syrian expatriates • Monthly meetings with focal points

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