What makes goals more effective in improving Performance?

1. What makes goals more effective in improving Performance? Goals Specificity & Difficulty of Goal Knowledge to attain goal • Feedback on progress toward goal Commitment to goal Improved Performance Situational Conditions

2. Goals Specificity & Difficulty of Goal Improved Performance

3. SMART Goals Specific Measurable Achievable Realistic Timed S M A R T

4. Why do specific & difficult goals result in better performance than ‘do your best’ goals? Do your best goals • No external standard for • Performance • Performance defined • individually Low Performance Specific & Difficult Goals Clear performance standard Hi Performance

5. Knowledge to attain goals can be increased via.. Goals Set Learning Goals Knowledge to attain goal Provide Training Improved Performance

6. Why do learning goals, training improve performance? Focus attention on understanding task and doing it effectively Goals Learning Goals Increase knowledge on how to do task Training Improved Performance

7. What makes goals more effective in improving Performance? Goals Specificity & Difficulty of Goal Knowledge to attain goal • Feedback on progress toward goal Commitment to goal Improved Performance Situational Conditions

8. Knowledge to attain goals can be increased via.. Goals Sub Goals Feedback on progress toward goals Improved Performance

9. Why do sub goals improve performance? Provides immediate feedback on whether Behavior is consistent with goals Goals Sub Goals Improved Performance

10. What makes goals more effective in improving Performance? Goals Specificity & Difficulty of Goal Knowledge to attain goal • Feedback on progress toward goal Commitment to goal Improved Performance Situational Conditions

11. How can you increase commitment toward goals Making goal public Assigning goals that implicitly convey Confidence in performer Increased Commitment Making goals important By rewarding their achievement

12. Debriefing Questions • How easy/difficult was this – • On which of the key learning behaviours relevant to goal-setting skills were you best? Weakest? How would you improve these skills? • Overall performance standard / objective, vs. goals to help employees achieve the standard? • Goal setting vs. micro managing

13. Debriefing Questions • Does goal setting emphasize short-term results at the expense of long-term effectiveness? • How does goal setting deal with employees who have multiple goals, some of which are conflicting? • What barriers in an organization can you identify that might limit the effectiveness of a goal-setting program? How can these barriers be overcome?