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Escif 19 mei 2011

Escif 19 mei 2011. CQi Rehabilitation and client perspective André Bons Senior staff member LSR. LSR. Client organisation Since mid-nineties Independent, non-profit Funded by government membership Contract research. LSR basics. Some 550 members Cure and care 65 employees

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Escif 19 mei 2011

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  1. Escif 19 mei 2011 CQi Rehabilitation and client perspective André Bons Senior staff member LSR LSR, landelijk steunpunt (mede)zeggenschap

  2. LSR • Client organisation • Since mid-nineties • Independent, non-profit • Funded by • government • membership • Contract research LSR, landelijk steunpunt (mede)zeggenschap

  3. LSR basics • Some 550 members • Cure and care • 65 employees • Client perspective LSR, landelijk steunpunt (mede)zeggenschap

  4. Mission and vision • Ability of every client • Citizenship • Human rights • Equality • Empowerment • Dialogue • Progress LSR, landelijk steunpunt (mede)zeggenschap

  5. LSR activities • Clients’ councils training & support • Research & development • Helpdesk • Lobby • Participate in the debate on the future of health care LSR, landelijk steunpunt (mede)zeggenschap

  6. Rehabilitation • 24 rehabilitation centres • 24 clients’ councils • Partners: • Revalidatie Nederland • Patients’ organisations • Nivel • CKZ LSR, landelijk steunpunt (mede)zeggenschap

  7. CQi • Participation in development CQi • Translate results LSR, landelijk steunpunt (mede)zeggenschap

  8. CQi Rehabilitation • Example 2010 • Arnhem & Leiden • Translation of results • Client based programs for improvement • Advise on future efforts LSR, landelijk steunpunt (mede)zeggenschap

  9. Future of CQi • Invest in adapting CQi • Participation in project Revalidatie Nederland/ZiZo • Make survey more adequate • Make results more usefull • Key role clients & clients’ councils LSR, landelijk steunpunt (mede)zeggenschap

  10. Client perspective • Strong voice • Clear vision • Open mind • In dialogue LSR, landelijk steunpunt (mede)zeggenschap

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