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QuickScan. A step by step approach to excellence. Danube Rectors ’ Conference February 2010, Novi Sad (Serbia). Improvement learning curve. Experience in QM. driven policy. facts. Matrix SA. quick-scan. Resources needed. QuickScan. QuickScan. QuickScan. EFQM. QuickScan.
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QuickScan A stepbystepapproachtoexcellence DanubeRectors’ Conference February 2010, NoviSad (Serbia)
Improvement learning curve Experience in QM driven policy facts Matrix SA quick-scan Resources needed
QuickScan QuickScan
QuickScan EFQM
QuickScan 61 Questions
QuickScan Yes & No
QuickScan Feedback
Whole group 1 Liderazgo 2 P & E 3 Personas 4 Alianz & Rec 5 Procesos 6 R. Clientes 7 R. Personas 8 R. Sociedad 9 R. Clave
Your institution vs Group 1 Leadership 2 P & E 3 People 4 P & R 5 Processes 6 Customers R 7 People R 8 Society R 9 Key R
QuickScan structure Orientations Enablers Results
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