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Metra Board of Directors September 19, 2014 Presented by Lynnette Ciavarella

Regional Fare Payment System (FPS) Update Mobile Ticketing – Peer Review. Metra Board of Directors September 19, 2014 Presented by Lynnette Ciavarella Senior Division Director, Strategic Capital Planning. Mobile Ticketing – Large Peers.

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Metra Board of Directors September 19, 2014 Presented by Lynnette Ciavarella

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  1. Regional Fare Payment System (FPS) Update Mobile Ticketing – Peer Review Metra Board of Directors September 19, 2014 Presented by Lynnette Ciavarella Senior Division Director, Strategic Capital Planning

  2. Mobile Ticketing – Large Peers • Long Island Rail Road/Metro-North Railroad (LIRR/MNR): • Jointly awarded contract to Masabi, April 2014 • Scheduled system-wide roll-out by late spring 2015 • New Jersey Transit (NJT): • MyTIX mobile ticketing application implemented system-wide December 2013 • All tickets valid on commuter rail; monthly and weekly passes also valid on NJT buses and light rail • Over 140,000 registered users/13% use rate (commuter rail monthly tickets) • Massachusetts Bay Transportation Authority (MBTA): • mTicket mobile ticketing application developed by Masabi • Implemented system-wide late November 2012 • Valid on commuter rail and boats only • Approximately 85,000 registered users/27% use rate (commuter rail only) • Southeastern Pennsylvania Transportation Authority (SEPTA): • No current plans for mobile ticketing application, but new fare payment system will allow use of mobile wallet application on NFC-equipped phones for system access (contactless bank card emulation at tap-on/tap-off readers, fare gates, etc.) 2

  3. Mobile Ticketing – Other Peers • Northern Indiana Commuter Transportation District/South Shore (NICTD): • Mobile ticketing application developed by ByteMark • Implemented system-wide June 2014 • Approximately 5,000 registered users/3% use rate as of July 2014 • Dallas Area Rapid Transit (DART)/Ft. Worth Transportation Authority (The T)/Denton County Transportation Authority (DCTA): • Joint effort of DART, The T, and DCTA • GoPass mobile ticketing application developed by Unwire • Implemented system-wide September 2013 • Valid on buses, commuter rail, and light rail throughout Dallas, Ft. Worth, and Denton County, TX • Tri-County Metropolitan Transportation District of Oregon (TriMet): • TriMet Tickets mobile ticketing application developed by GlobeSherpa • Implemented system-wide September 2013 • Valid on buses, commuter rail, light rail, and streetcars throughout Portland, OR • Approximately 98,000 regular users/29% use rate as of August 2014 3

  4. Mobile Ticketing – Tools and Other Features • LIRR/MNR: • Future mobile ticketing application may link to existing Train Time application (train tracker w/ track information, service alerts and notices, station, schedules and fares information, elevator/escalator status, parking availability, and getaways packages) • NJT (MyTIX): • FAQs • MBTA (mTicket): • Commuter rail map, commuter rail schedule, service alerts, offers, FAQs • NICTD: • System map, system schedule, next scheduled train, FAQs • DART (GoPass): • Trip planner, next bus/train arrival time, special events and offers, tutorial, FAQs • TriMet (TriMet Tickets): • Trip planner, transit tracker, system maps and schedules, service alerts, help desk, FAQs 4

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