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Integrating Incident Response with Privacy Requirements

Learn how AEGON, a global financial services company, integrated incident response with privacy requirements to meet regulatory expectations and manage expanding privacy risks. Discover the challenges faced and the strategies employed to overcome them, including key stakeholder involvement and business process integration.

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Integrating Incident Response with Privacy Requirements

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  1. Integrating Incident Response with Privacy Requirements Janine Comstock Chief Information Security Officer

  2. Who we are…

  3. AEGON at a glance • Roots date back to mid-1800’s* • Life insurance, pensions andinvestment products • More than 40 million customers worldwide • EUR 378 billion in revenuegenerating investments(as at June 30, 2007) • Market capitalization ofEUR 21.5 billion (Bloomberg; as at August 21, 2007) • Approximately 30,000 employeesworldwide * AGO and Ennia in the Netherlands; Monumental Life in US; Scottish Equitable in UK

  4. Cedar Rapids • Life Investors Insurance Company of America • 1979 AEGON N.V acquired • 3,500 employed

  5. Multi-brand Strategy Local knowledge. Global power.

  6. International presence

  7. Incident Response and Privacy…

  8. Why did it expand? • What were some challenges? • How did we overcome those challenges? Silo Processes and Responders IT Risk Focus State, Federal, and International Privacy Requirements

  9. Expansion • Mitigate Privacy Risks • Meet Expectations • Manage Expanding Requirements

  10. Challenges • Too many regulatory variables • Federated organizational model • Technology Mindset

  11. Challenges Met • Key Stakeholder Involvement • Training and Awareness • Business Process Integration

  12. Q & A Thank You.

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