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Join us for the launch of PracticeManager.ie at Hilton Hotel, Dublin on 19 February 2011. Explore the importance of good practice management in delivering quality care, ensuring practice viability, and fostering a positive work environment. Discover current and future challenges, strengths, and opportunities in Irish healthcare. Engage in practical sessions on staff management, legal compliance, quality standards, financial control, marketing, and IT. Network, gain knowledge, and provide feedback for continuous improvement through the website. Together, let's overcome challenges and celebrate achievements in practice management.
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National Meeting for Effective Practice Management Launch of PracticeManager.ie Hilton Hotel, Dublin 2 19 February 2011
The Need For Practice Management • Good management enables better care • Good General Practice Dr Stephen Taylor 1954
Role The Practice Manager is responsible for the effective and efficient management of the practice : • enabling the provision of high-quality service to patients • ensuring the economic viability of the practice • providing a quality work environment for staff • achieving of the business objectives of the practice.
Now More then Ever: Challenges Present & Future • Complexity and bureaucracy in the Irish health system. • Legislation, inspection and enforcement • Ever higher standards - critical media and increasing patient expectations • Health reform measures • Irish financial crisis
Strengths & Opportunities • Energy, willingness and expertise • Commitment to worthwhile vocation • Our community already has a vast array of resources, which can be shared • Can develop a strong collective voice • Opportunities to link with other organizations, such as ICGP
Website Navigation • Background • Your Practice • Just For You • News • Contact • Member’s Area
Member’s Area • News • Documents • Events • Links • Discussion Forum
Development Areas • Practical Staff Managemente.g. recruitment and selection, training, scheduling, appraisals, terminations etc. • Legal Compliancee.g. Health and Safety, Human Resources • Implement / Monitor Quality Standards e.g. Policies & procedures, handling complaints, patient satisfaction surveys
Financial Controle.g. budgeting, stock control, accounts payable and receivable, payroll, book-keeping, management accounts. • Marketing / PR / Business Developmente.g. optimising income from various sources, investigating business opportunities, advertising • Facilities Management & I.T.
Purpose of Today’s Meeting • Networking • Knowledge • Follow Up Through Website Activity • Follow Up Through Feedback Forms
Summary • We must plough on through difficult times • We have much to be proud of • Keep the good work going through PracticeManager.ie • Complete the feedback forms