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National Meeting for Effective Practice Management

National Meeting for Effective Practice Management. Launch of PracticeManager.ie Hilton Hotel, Dublin 2 19 February 2011. The Need For Practice Management. Good management enables better care Good General Practice Dr Stephen Taylor 1954. Role.

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National Meeting for Effective Practice Management

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  1. National Meeting for Effective Practice Management Launch of PracticeManager.ie Hilton Hotel, Dublin 2 19 February 2011

  2. The Need For Practice Management • Good management enables better care • Good General Practice Dr Stephen Taylor 1954

  3. Role The Practice Manager is responsible for the effective and efficient management of the practice : • enabling the provision of high-quality service to patients • ensuring the economic viability of the practice • providing a quality work environment for staff • achieving of the business objectives of the practice.

  4. Now More then Ever: Challenges Present & Future • Complexity and bureaucracy in the Irish health system. • Legislation, inspection and enforcement • Ever higher standards - critical media and increasing patient expectations • Health reform measures • Irish financial crisis

  5. Strengths & Opportunities • Energy, willingness and expertise • Commitment to worthwhile vocation • Our community already has a vast array of resources, which can be shared • Can develop a strong collective voice • Opportunities to link with other organizations, such as ICGP

  6. My Experience

  7. Website Navigation • Background • Your Practice • Just For You • News • Contact • Member’s Area

  8. Member’s Area • News • Documents • Events • Links • Discussion Forum

  9. Development Areas • Practical Staff Managemente.g. recruitment and selection, training, scheduling, appraisals, terminations etc. • Legal Compliancee.g. Health and Safety, Human Resources • Implement / Monitor Quality Standards e.g. Policies & procedures, handling complaints, patient satisfaction surveys

  10. Financial Controle.g. budgeting, stock control, accounts payable and receivable, payroll, book-keeping, management accounts. • Marketing / PR / Business Developmente.g. optimising income from various sources, investigating business opportunities, advertising • Facilities Management & I.T.

  11. Purpose of Today’s Meeting • Networking • Knowledge • Follow Up Through Website Activity • Follow Up Through Feedback Forms

  12. Summary • We must plough on through difficult times • We have much to be proud of • Keep the good work going through PracticeManager.ie • Complete the feedback forms

  13. Thank You

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