Procedure for Ordering Animals

1. Procedure for Ordering Animals • BUSM and Charles River Campus orders are placed through BU Works by submitting an Internal Service Request (ISR). The ISR form is located under the Procurement tab in BU Works. • BMC orders are placed by submitting a paper order form to the LASC office (W707, Fax: 617-638-4055). • If you are not sure which type of order you need to place, please check with your grant administrator. • If you have any questions about animal ordering, please contact the LASC office at 617-638-4086 or lasc@bu.edu. • If you have any questions about BU Works, please contact the BU Works Power User for your department.

2. Rodent Order Deadlines Submit orders by the days and times listed below. Subject to availability. Please order pregnant animals and uncommon strains/ages/weights well in advance. If an order is submitted after the deadline, the animals will be ordered for the next available delivery date. Please plan accordingly.

3. Animal Ordering: Submitting an ISR • Provider Information • The Provider is Laboratory Animal Science Center (LASC) • Do not use LASC (Special Services) • The Contact Detail is the person submitting the ISR • List both the PI and the primary user in the PI/Requester Detail field • Give the best telephone number and email address for LASC to contact if there are any questions

4. Animal Ordering: Submitting an ISR • Delivery Information • Requested Delivery Date must be an approved delivery date for your vendor (see the animal order deadline chart) • Deliver to Building/room # is where the animals will be housed

5. Animal Ordering: Submitting an ISR • The following information is needed in the Note Pad: • Vendor • IACUC protocol number • USDA pain category • Vendor catalog number for each strain • Full strain code (this can be obtained from the vendor’s website) • Sex of animals • Age/weight of animals • Special housing instructions

6. Animal Ordering: Submitting an ISR • Charge Distribution • Used only if you are splitting the charge between two or more cost objects • Enter cost object numbers and percent distribution (e.g. 50/50)

7. Animal Ordering: Submitting an ISR • Requested Items • Each strain/sex/age or weight goes on its own line item • PO quantity is the number of animals • Order unit is “Each” (EA) • Net Price is the price per animal • Enter cost object here (if using only one) • Notes • Accurate pricing information is required • You may need to contact the vendor for pricing • Include a reasonable estimate of shipping (including crate) costs on a separate line item

8. Animal Ordering: Submitting an ISR Click “Submit” and you’re done! Please note the request number that is generated. LASC will refer to this number if we need to contact you about your order.

9. BMC Animal Orders • Submit a paper order form (available on our website) • Be sure to put your BMC activity number on the order • LASC will bill your activity number for the total cost of the animals

10. When Your Animals Arrive • Animals will be housed in the housing location requested • If any changes need to be made for operational reasons, you will be contacted by LASC staff • LASC will not contact you unless there is a change or a problem with the order. Please check your housing location for your animals prior to contacting LASC • If you notice any problems with the animals, please contact LASC immediately. Do not contact the vendor directly • LASC will arrange with the vendor to have the animals replaced or a refund issued, if possible. Refunds/replacements may not be possible if LASC is not notified of the problem promptly