1. About Us Services Insights Careers Contact Us EN Improve Your IT Infrastructure and Operations Get Started IT Infrastructure and Operations The foundation of our IT infrastructure and operations practice is built on a set of ITIL-based controls that support the functions responsible for your technical operations. Our services are customized and comprehensive, providing what you need to achieve your business goals. Our team uses a hybrid model, including U.S. and off-shore members to monitor, manage, and support your business — whether on-premises, cloud, or at our facility. Service Desk and Help Desk Infrastructure Management Ensuring your end-users are well supported — whether working at the office or remotely — is crucial for your business operations and employee productivity. This means having access to IT assistance whenever they need it. Our IT infrastructure management includes managing IT policies and processes, equipment, data, and vendors to ensure that IT operations run smoothly and efficiently. This results in minimal downtime while maximizing business productivity. We can also help your company upgrade existing infrastructure, move to the cloud, or establish a hybrid solution. Learn More → Onsite Technical Support Services Transformation & IT Modernization Our managed services include visits from an experienced engineer to your locations to support complex issues. Whether you’re experiencing laptop or printing problems or need assistance with networking equipment such as Wi-Fi, our highly skilled team is always here for you. The move to cloud-based services continues to provide organizations with opportunities to enhance and modernize their underlying IT services. Whether it’s cloud-based servers, software defined networks, cloud-based VOIP solutions, or virtual desktop infrastructure (VDI), Calance has a proven track record of helping organizations adopt and implement new technologies. Office 365, Exchange, and Google Workspace Voice, Video, and Chat Communications Cloud-based tools such as MIcrosoft O365 and Google Workspace are perfect for minimizing your infrastructure and operations footprint. They allow your teams to communicate and collaborate effectively, as well as maximize productivity. Let our cloud experts remove the stress and burden of managing your cloud-based environments. Remote work has made voice, video, and chat communications crucial to your business operations. Our skilled engineers can service and troubleshoot and/or synchronize such applications, including cloud-based chat, phone services, and video conferencing platforms.

2. IT Is a Key Element of Your Business’ Success Having the right team of information technology experts ensures continuity of your business operations. It’s also the best way to optimize your data security and ensure compliance with industry regulations. Let us help you take care of all of your IT needs, so that you can focus on running your business — without the headaches or substantial investment costs that would be to have an in-house team. Get Started IT Infrastructure and Operations Resources Offshore, Onshore or Hybrid– Choosing the Best IT Outsourcing Model 10 Reasons to Hire a Managed IT Services Provider 5 Tips for Choosing a Managed IT Services Provider Blog Blog Blog In a recent article from Entrepreneur, high- performance growth marketer Chris Porteous argues that the growth of your business depends heavily on its IT infrastructure ... If you’re considering a managed IT services provider (MSP), then chances are you’ve spent some time analyzing your pain points, ... The efficacy of traditional models maintaining physical IT infrastructure and development teams has been present and debated for some time now ... Read More Read More Read More Service Desk Support for Nobel Biocare Case Study Westview Cloud Backup Managed Services for Isuzu Case Study Case Study Case Study Nobel Biocare has multiple software systems that are installed in labs and dental offices. The team at Nobel Biocare was looking for assistance ... As Westview is comprised of multiple divisions in many locations, managing data and maintaining proper accessible backups were significant ... Isuzu was experiencing some difficulties with their method of supplying vital dealer information, which was centered on a system that oftentimes ... Read More Read More Read More

3. Enjoy Peace of Mind With 24/7 Support Our service desk and systems engineering teams work 24/7, so we’re always available to help your end-users and resolve major issues quickly when they happen. Benefits of having us as your IT team include: Customized solutions Continuous proactive monitoring Predictable monthly costs ITIL-based infrastructure management services Over 20 years of experience Exceptional service Let one of our IT experts know about your organization’s requirements, and we will work with you to arrange a set of IT managed services tailored to your needs. Whether you need a help desk to provide support for a specific set of applications and solutions, or a full ITIL-based service desk to cover all of your IT services, with Calance, you’ll always have the peace of mind knowing that we will be here, working with you and supporting your end users. See how Calance supports your operations Services Contact Us Looking for custom IT solutions? Anaheim, CA - HQ 888 S. Disneyland Drive, Suite 500 Anaheim, CA 92802 Generative AI Solutions Business Intelligence and Calance is a global IT Services firm providing a wide range of solutions in Gen AI, Business Intelligence, Data Science, Application Development & Dev Ops, Robotic Process Automation (RPA), Infrastructure, Cybersecurity, Microsoft technologies and IT staffing. Operating in the United States, Canada and India, Calance helps clients bring their ideas to life. Data Science Contact Us connect@calance.com Product and Solutions for Enterprise Privacy Policy Apps & Automation DevOps Enablement Infrastructure and Operations Microsoft 365 Services Microsoft Dynamics 365 Business Central ERP SharePoint Services IT Helpdesk Cybersecurity Services Offshore Services Construction Software Integration Staffing and Talent Services