1. Job Design OS352 HRM Fisher Sept. 21, 2004

2. Agenda • A few final words on job analysis • Principles of job design • Exam review

3. Methods used to collect data • Common methods used for the assignment • Personal reflection • Interviewing another person • Internet • What happens when you rely on a single person as your source for information?

4. Job Analysis Trends • Dejobbing • Using person descriptors rather than job descriptors • Allows for more flexibility than the traditional job description • Organization-wide competencies • Future-oriented (strategic) job modeling

5. Discussion Question • How can job analysis, job descriptions, and job specifications help an organization uphold it’s legal responsibilities?

6. Job design overview • Job analysis describes existing jobs • Job design • creates new jobs • changes existing jobs • Use data such as • Work flow • Critical tasks to be performed • Other info?

7. Principles of Job Design • Efficiency • Motivation • Mental capacity • Ergonomics

8. Motivational considerations • Job characteristics model • Skill variety • Task identity • Task significance • Autonomy • Feedback • But, people vary on their growth need strength • Links back to work flow analysis • Making work meaningful

9. Discussion question • You are a manager at a local fast food restaurant. Your cashiers are becoming dissatisfied with their jobs. How could you: • Help them perform the job more efficiently? • Increase the motivating potential of the job? • Improve the ergonomics of the job?

10. For September 30 • Topic will be HR planning • Read Chapter 5 • Bring article on outsourcing from the scavenger hunt

11. For next class • First exam on Thursday! • Worth 35 points • Will cover all notes, class discussion, book material so far • Format • 10 MC questions (10 points) • 5 of 6 short answer (10 points) • 3 of 5 essay (15 points) • Will have choice on essays

12. Critical concepts include (but are not limited to): • HR and strategy • Strategic HRM • Common types of strategy, how does HR link with strategy? • Legal issues – Very important!! • Types of fairness (procedural/distributive, equity/equality) • Key employment laws (CRA, ADA, FMLA, ADEA, etc.) • Safety, including role of OSHA • Job analysis • Types of data to collect, how to collect data, tasks and KSAOs/competencies, uses of job analysis data • Job design – purpose, different approaches