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Comprehensive Support Service for Welfare Benefits by CPAG and LASA Launches

Starting June 1, 2004, CPAG and LASA offer a Specialist Support Service for welfare benefits, funded by the Legal Services Commission. This service is available to all organizations in England with a CLS General Civil Contract or Quality Mark. It includes access to a dedicated telephone helpline for advice on welfare benefits and tax credits, as well as ongoing casework support. Additionally, subsidized training courses on benefits and tax credits are available in each LSC region, providing CPD points. For more details, contact the helplines.

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Comprehensive Support Service for Welfare Benefits by CPAG and LASA Launches

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  1. A new Specialist Support Service in welfare benefits provided by CPAG and LASA begins on 1 June 2004. Funded by the Legal Services Commission, the service can be used by any organisation in England with a CLS General Civil Contract or Quality Mark (at Specialist or General Help with Casework level, in any area of law).

  2. Telephone Advice: The service gives you access to a dedicated telephone Helpline, for advice or information about any matter relating to welfare benefits or tax credits.

  3. Support with casework: We can also provide ongoing support with individual cases. This could include advice on how to argue and pursue a case, research on legislation and case law, and checking letters and submissions. To use the service, call the above Helplines. We can also take on a limited number of complex cases, where the client is eligible for legal funding. Contact the above Helplines for more details.

  4. Training. We provide training on benefits and tax credits in each LSC Region at a subsidised rate. All courses attract CPD points. Please see our separate training leaflet or contact your LSC Regional Office for details.

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