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The JMH Mentor Program March 2012

The JMH Mentor Program March 2012. Mentor Program Goals. Increase job satisfaction and retention Encourage professional growth and development Foster a ____________within the hospital. Friend. Listener. Guide. Encourager. ___________. Coach. Resource. Confidant. Communicator.

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The JMH Mentor Program March 2012

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  1. The JMH Mentor Program March 2012

  2. Mentor Program Goals • Increase job satisfaction and retention • Encourage professional growth and development • Foster a ____________within the hospital

  3. Friend Listener Guide Encourager ___________ Coach Resource Confidant Communicator Facilitator Networker Challenger Advocate

  4. 1.Long-term process 2.____________oriented 3. Provides a social connection to the organization 4. Interaction during personal time Precepting • Short-term process • Offers supervision while learning new skills • _________oriented • Occurs at work Mentoring

  5. Essential Elements Of the Mentoring Process

  6. Proper match

  7. Mentor/MenteeMatch Criteria ________________ Department Worked Years of practice Biographical Sketch Predictive Index Teaching/ Learning Style Educational preparation and Past educational experience

  8. Professional Relationship

  9. Skills & Behavior Development

  10. Communication Skills • Be brave. Share your experiences if those experiences might be helpful. • Listen for recurring themes. • Ask open-ended questions. • If you are not sure about what you’re hearing, ask for clarification. • Identify what communication skills are lacking and build those skills. • Example: ________________ • Use “I” statements rather than “you” statements. • Stay focused. Be there. Be present. • Be quiet and listen. • Don’t worry about what you’re going to say next. _________MORE THAN YOU TALK. • Make sure your message and your actions match.

  11. Personal accountability • Learn & Grow (empowered area) • “I’m a piece of the puzzle” • “It starts with me” • “This can work” • “I can make it happen” Ownership, finding solutions, __________________ • Personal accountability is part of the foundation for building adult behaviors in the work place – stay tuned for more on that! • ___________ of accountability • Upper level: Learn & Grow • Lower level: Protect & Defend

  12. Adult behavior in the work place • These skills & behaviors can be learned - mentors are role models 24/7 • Personal accountability expected by all • Everyone has an equal voice & uses it • Communication flows all ways – take messages to the “right mail box” • Conflict is managed openly

  13. Initiate contact with your mentee. If contacts have failed after ________ attempts, notify the mentor coordinator • Schedule a minimum of ____ meetings within the 12-month program • Submit a feedback form to the mentor coordinator following each meeting • Follow up phone calls are strongly encouraged Mentor Responsibilities

  14. A savior • A foster parent • A therapist • A “cool” peer • An ___________ What a Mentor Isn’t

  15. Share your ________________ and experience • Develop leadership skills – invest in the future • Spend time with someone interested in growing professionally • Sense of giving back • Fun, friendship • Building your personal resume Mentoring – What’s in it for me?

  16. Answer questions promptly or get help from someone who can • Set parameters on your role • Give _________________ feedback • Learn from your mentee Tips for Mentors

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