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  1. Tool for Resource Insight, Allocation, and Graphical Evaluation T.R.I.A.G.E 11:00am 12:00pm Customers Teams 10:00am 1:00am ||| |||

  2. Teams and customers are displayed with icons representing resources either possessed by a team or needed by a customer. 11:00am 12:00pm Customers Teams 10:00am 1:00am ||| |||

  3. Assigned tasks (i.e. customers) and estimated completion time is displayed for each team. 11:00am 12:00pm Customers Teams 10:00am 1:00am ||| |||

  4. Tasks are color coded based on workload restrictions for teams (e.g. orange indicates that this team is being overloaded). 11:00am 12:00pm Customers Teams 10:00am 1:00am ||| |||

  5. Unavailable times (e.g. breaks, shift end, etc.) are marked out. 11:00am 12:00pm Customers Teams 10:00am 1:00am ||| |||

  6. Scheduled resource changes are marked. 11:00am 12:00pm Customers Teams 10:00am 1:00am ||| |||

  7. Click this button to view and modify team details. 11:00am 12:00pm Customers Teams 10:00am 1:00am ||| |||

  8. High priority customers are highlighted and sorted to the top of the list 11:00am 12:00pm Customers Teams 10:00am 1:00am ||| |||

  9. Click this button to view customer details. 11:00am 12:00pm Customers Teams 10:00am 1:00am ||| |||

  10. When a customer is moused over, incompatible teams are grayed out... 11:00am 12:00pm Customers Teams 10:00am 1:00am ||| |||

  11. and predicted impacts are displayed for each possible team assignment. 11:00am 12:00pm Customers Teams 10:00am 1:00am ||| |||

  12. Also, the background of the recommended assignment changes color. 11:00am 12:00pm Customers Teams 10:00am 1:00am ||| |||

  13. To assign a customer, simply drag its tablet onto a team’s schedule... 11:00am 12:00pm Customers Teams 10:00am 1:00am ||| |||

  14. and drop. 11:00am 12:00pm Customers Teams 10:00am 1:00am ||| |||

  15. Additionally, mousing over a team’s tablet will gray out incompatible customers. 11:00am 12:00pm Customers Teams 10:00am 1:00am ||| |||

  16. Mousing over a task will show the tablet for the given customer. Clicking will bring up more details. 11:00am 12:00pm Customers Teams 10:00am 1:00am ||| |||

  17. Drag and drop this task to another team or back to the customer list to reassign. 11:00am 12:00pm Customers Teams 10:00am 1:00am ||| |||