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From Data to Disruption

How Institutional Research strategically evolved to fulfill the vision of leadership. From Data to Disruption. Dr. Alka Arora Singh Dean of Strategy , Planning & Accountability. 25 th Annual MCCCD Student Success Conference November 1, 2013. Mr. Eddie Lamperez

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From Data to Disruption

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  1. How Institutional Research strategically evolved to fulfill the vision of leadership From Data to Disruption Dr. Alka Arora Singh Dean of Strategy, Planning & Accountability 25th Annual MCCCD Student Success Conference November 1, 2013 Mr. Eddie Lamperez Coordinator of Institutional Effectiveness Ms. Heather Huston Administrative Secretary

  2. What’s in higher ed?

  3. The Tale of Glendale

  4. Once upon a time, in the far-away land of Glendale Community College, the President summoned her Dean of SPA…

  5. External Forces / Trends in Higher Ed • Shrinking resource base • Emphasis on accountability & productivity • Government regulation & mandates • Focus on outcomes • Shift in focus from teaching to learning • Partnerships with education & industry • Need for continuous improvement • Competition from private sector • Impact of technology on access & delivery • Increased diversity

  6. New Strategies New Thinking New Questions Disruptions

  7. President’s Charge FALL 2012 *process began after HLC visit, April 2012 FULLY functional Office of SPA

  8. Evolution of CRS to SPA

  9. SPA: A Data-Informed Model Strategy Planning Accountability • Needs Analysis • E-Scanning • Disruptive Innovation • Integrated Strategic Planning • Reports for District • Compliance • Open Pathways Primary Data Surveys - Interviews Observational Research Focus Groups RESEARCH Secondary Data SIS Data - Reporting IR/Predictive Analytics

  10. Creating Cohesion

  11. Creating Cohesion

  12. Creating Cohesion • On-boarding Process • Training, Cross-training & Education • SPA Team Retreat • Mission & Commitments • Strategic Plan • Team Building

  13. Re-Introduction & Re-Imaging

  14. Major Accomplishments

  15. Major Accomplishments

  16. Major Accomplishments

  17. Key Take-Aways • Commitment to Vision • Collaboration • Internal & External • Communication • Transparency • Consistency of Quality • Process & product

  18. The Beginning... Stay tuned for more!

  19. Thank You! Questions? Dr. Alka Arora Singh Dean of Strategy, Planning & Accountability Glendale Community College alka.arora.singh@gccaz.edu 623.845.3968

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