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Enhancing Customer Engagement Through Multimedia Solutions for Our Client

Our team, featuring Jon Burgess, Andrew Smith, Chris McAleer, and Victoria Fairbank, is dedicated to meeting the needs of our client, the country's leading provider of low-cost shelving. With over three years of operation and local offices in Stauton, the client seeks to combine dynamic multimedia elements—such as 2D, 3D, and sound—into a user-friendly interface. Our innovative "Virtual Tour" framework ensures interactivity and builds customer trust, making it accessible for non-IT literate users while allowing for easy updates post-launch.

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Enhancing Customer Engagement Through Multimedia Solutions for Our Client

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  1. WE ARE OUR CLIENT IS

  2. OUR TEAM • Jon Burgess: • 3Ds elements • SQL • XHTML • CSS • PHP • Andrew Smith: • PHP • Video editing • Audio editing / Sound Design

  3. OUR TEAM • Chris McAleer: • 2D elements (Flash, Logo Design etc.) • Site implementation • Actionscript coding • Victoria Fairbank: • Project management • Flash games • Video capture • Feedback analysis • SQL

  4. OUR CLIENT • - Currently the country’s No. 1 for low-cost shelving • Have been running for over 3 years • Local offices based in Stauton • - Sell goods through their website

  5. OUR CLIENT

  6. CLIENT NEEDS - Combine Multimedia Elements (2D, 3D & Sound) - Interactivity - Build Customer Trust & Relationship - Easy to use for non-I.T. literate customers - Dynamic Updates (Product information) - Updatable after Product completion

  7. MEETING CLIENT NEEDS • Issue with all this demand was making it into one • cohesive product • “Virtual Tour” framework allowed the possibility to include • all of these elements within one interface - Also allowed easy inclusion of 3D elements which client had expressed desire for • To Build Trust decided to put a face and voice on to the • Tour

  8. WORK DIVISION

  9. WORK DIVISION

  10. STORYBOARDS

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