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Enhancing Customer Engagement Through Multimedia Solutions for Our Client

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Our team, featuring Jon Burgess, Andrew Smith, Chris McAleer, and Victoria Fairbank, is dedicated to meeting the needs of our client, the country's leading provider of low-cost shelving. With over three years of operation and local offices in Stauton, the client seeks to combine dynamic multimedia elements—such as 2D, 3D, and sound—into a user-friendly interface. Our innovative "Virtual Tour" framework ensures interactivity and builds customer trust, making it accessible for non-IT literate users while allowing for easy updates post-launch.

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Enhancing Customer Engagement Through Multimedia Solutions for Our Client

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Presentation Transcript

  1. WE ARE OUR CLIENT IS

  2. OUR TEAM • Jon Burgess: • 3Ds elements • SQL • XHTML • CSS • PHP • Andrew Smith: • PHP • Video editing • Audio editing / Sound Design

  3. OUR TEAM • Chris McAleer: • 2D elements (Flash, Logo Design etc.) • Site implementation • Actionscript coding • Victoria Fairbank: • Project management • Flash games • Video capture • Feedback analysis • SQL

  4. OUR CLIENT • - Currently the country’s No. 1 for low-cost shelving • Have been running for over 3 years • Local offices based in Stauton • - Sell goods through their website

  5. OUR CLIENT

  6. CLIENT NEEDS - Combine Multimedia Elements (2D, 3D & Sound) - Interactivity - Build Customer Trust & Relationship - Easy to use for non-I.T. literate customers - Dynamic Updates (Product information) - Updatable after Product completion

  7. MEETING CLIENT NEEDS • Issue with all this demand was making it into one • cohesive product • “Virtual Tour” framework allowed the possibility to include • all of these elements within one interface - Also allowed easy inclusion of 3D elements which client had expressed desire for • To Build Trust decided to put a face and voice on to the • Tour

  8. WORK DIVISION

  9. WORK DIVISION

  10. STORYBOARDS

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