1 / 96

Telecom Management

Telecom Management. Telecommunications. It is a general term for a vast array of technologies, that send information over distances. Mobile-phones, Land-lines, Satellite-phones & Voice-over Internet Protocols (VoIP) are all telephony technologies Radio, television and networks

kuri
Télécharger la présentation

Telecom Management

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Telecom Management

  2. Telecommunications It is a general term for a vast array of technologies, that send information over distances. Mobile-phones, Land-lines, Satellite-phones & Voice-over Internet Protocols (VoIP) are all telephony technologies Radio, television and networks are a few more examples of telecommunication.

  3. Evolution of Communication in India EDGE 2004 onwards CDMA 2003 Wi-Fi / GSM / Broadband 2001-02 GSM / Internet 1995 Cable TV 1990 First Phone 1882

  4. Active & Passive Infrastructure Providers Wireless Service Provider …drive Indian economy towards 10% growth Telecom Business Ecosystem Fixed Line Service Provider Application & Content Providers Telecom Handset Manufacturers Telecom Transmission Equipment Manufacturers Telecom Network Equipment Manufacturers

  5. Telecom Industry : An Overview • India is the 4th largest telecom market in Asia, after China, Japan and South Korea. • The Indian telecom network is the fastest growing in the world, after China & the USA. • India’s share in Asia-Pacific Mobile home market is 6.4%. India’s ‘early to mid-growth’ stage offers huge scope for growth. • In March 2009, mobile service providers had close to 400 million customers.

  6. Telecom Industry : An Overview • The telecom industry is growing at a fast pace and is constantly introducing new technologies. • The network operators and handset providers are also coming up with exciting value-added-services and advanced cell-phones. • Lowering of tariffs has brought the mobile phone within reach of practically every Indian.

  7. Telecom Industry : An Overview • Mobile service providers are expanding their coverage area by installing more and more antennae and other such hi-tech equipment. • With more and more projects in the pipeline, the telecom industry would require a large, qualified & skilled work force. NOTE: New projects, setting up of new service bases, expansion of coverage areas, network installations, maintenance, etc., are providing more and more employment opportunities in the telecom sector.

  8. Telecommunications Management This program is designed to provide technical knowledge to students with emphasis on critical management concepts like: • The structure and environment of the Telecom industry • Strategic planning • Financial management • Competitiveness in the dynamic telecom market-place

  9. Telecommunications Management It addresses core business areas • CRM • Business Process Engineering • Telecom Project Management • People Management • Telecom Principles • Project Management • Telecom Convergence • Consumer Ordering • Federal Regulations • Integrated Operational Support Systems and Coverage Technologies

  10. TelecommunicationsManagement It addresses the management of product offerings across affiliates and business processes. It includes latest technologies driving the industry - VoIP, ATM, Wireless and Fiber.

  11. Key Learning Areas • Telecom Industry: Structure and • Environment • Management and Organization • Behavior in Telecom Industry • Telecom Industry Laws, Policies • & Regulation • Telecom and Information Systems • Telecom Operation and • Marketing Management • Telecom Innovation in Business • Telecom Principles • Consumer Ordering • Customer Care • Network Management and Design • Data Communications & Networks • L A N Systems • W A N Systems

  12. Careers • Operations Manager • Sales Manager • Marketing Manager • Manager - Customer Service • Manager - Business Development • Account Managers • Dealer Managers • Project Coordinator • Manager - Market Research

  13. Aviation Management

  14. Aviation or Air Transport It refers to the activities of operating and flying aircraft. Aircrafts include Fixed Wing (airplane) and Rotary Wing (helicopter), as well as ‘Lighter-Than-Air’ crafts (balloons and airships) also known as ‘dirigibles’ Aviation can be divided into military-aviation, Air-transport (commercial airline operations) and general-aviation (agricultural, business, charter, instructional and pleasure flying)

  15. Types of Aviation • Air-transport aviation is primarily the operation of commercial airlines, essentially as a public utility for the movement of persons and commodities. • Military-aviation includes all forms of aviation in military activities. • General-aviation comprises all aviation not included in the above two.

  16. Aviation Industry: An Overview • The domestic air-traffic will grow by 25% to 30% and international traffic by 15% per annum till 2010. • The Center estimates that India’s fleet will reach • approximately 550-600 aircraft • by the end of 2010. • By 2020, Indian airports are expected to handle more than 100 m passengers & 3.5 m tonnes of cargo, • per annum.

  17. Aviation Industry: An Overview • 35 green field airports will become operational by • 2010. • A total of 9500 m US $ are being invested to develop • modern airport infrastructure in India. • Aircraft maintenance, pilot training and air cargo • services, are attracting huge public and private • investments.

  18. Aviation Industry: An Overview • Explosive growth in Indian aviation industry • Growth driven by economic growth, rising incomes, growth in tourism, increasing competition, emergence of low cost airlines,liberal government polices, etc. • Increasing competition and emergence of private players means greater choice for the customer and a high quality of service at competitive pricing. All these factors are poised to generate more and more employment opportunities in the aviation sector.

  19. Aviation Management This program is designed for students who seek careers in • Airline Management • Airport Management

  20. Aviation Management It is designed to build-upon technical training in: • Operation of airlines, airports and air-service industries • Airport management and security systems • Aviation maintenance

  21. Key Learning Areas • Air Transport Industry • Airport Management • Customer Support • Flight Attending Rules. • Cargo Marketing and Management

  22. Careers • Aerospace / Aviation Engineering • Aviation Maintenance • Flight Crew • Civil Aviation Department GOI • Air Traffic Controller • Avionics • Cargo Management • Reservation Sector • Cabin Crew • Operations Executive, etc.

  23. Pharma Management

  24. Pharmaceuticals The focus of a pharmaceutical company is to research, develop, market and/or distribute drugs, most commonly, in the context of health-hcare. The pharma industry includes manufacture of basic drugs, formulations, intravenous fluids and pharma aids like hospital disposables, kits, capsules, etc.

  25. Pharma Industry : An Overview • The Indian pharmaceutical industry is ranked 4th globally, in terms of sales volume. • It is estimated to be over Rs. 475 billion today. The industry is growing at an average rate of 13% p. a. • 40% of India's Pharma produce is exported. • According to a recent report by McKinsey, the Indian pharmaceutical industry has the potential to double it’s size by 2010. • Still, the industry is highly fragmented, with more than 24,000 manufacturing units.

  26. Evolution of Pharma Industry • Life-enhancing discoveries have fuelled growth, triggering a demand for professionally qualified, competent managerial and entrepreneurial talent. • Competition, new products, brand-extensions, clinical trials, expanding market-place with reduced brand loyalty, stringent regulatory issues & price control and rapid changes in technology, are just a few of the challenges that offer opportunities in this sector.

  27. Pharma Management It covers knowledge-base in science, medicine, management, technological concepts and environmental factors involved in processes, from drug-discovery to consumption. Deals with developing skills for decision making, controlling and leading multi-disciplinary activities in a dynamic environment. It trains personnel for medical and research support, in Pharma Companies, CROs, Laboratories and other Research Institutions.

  28. Key Learning Areas : • The Health-Care Industry - Role of Pharma Cos. • R&D • Product Life-Cycle Management • Legal, Regulatory and Ethical Issues • Managing Pharmaceutical Sales • Pharmaceutical Marketing Research

  29. C a r e e r s i n ·Sales &Marketing ·Sales Administration • Sales Coordination ·Pharma Business Development ·Research & Development ·Production (Manufacturing) ·QA/QC – Validation & Documentation ·Logistics & Distribution Network ·HRD & Training (Sector-specific) ·Exports & International marketing ·Medical Equipments (Sales & Service staff)

  30. Career Drug Discovery & Development Manufacturing Marketing Distribution Wholesaling Retailing Investment in R&D to the tune of 1-2% off Sales Investment in manpower- training, knowledge, promotional literature Just stock & sales. Credit given by manufacturer.Risk of sales return borne by manufacturers Investment in Plant & machinery,auxiliary equipment, building etc. Investment in logistics,depots, inventory

  31. Infrastructure Management

  32. Infrastructure It is a set of inter-connected structural elements, that provide the framework to support an entire structure. This term is most widely used when referring to roads, airports and utilities. Although they may be developed and operated as private-sector or government-enterprises, these elements may collectively be termed as civil-infrastructure, municipal-infrastructure or simply, public-works.

  33. As per the Indian Economic Survey, Infrastructure includes: (a)Power Generation (b)  Coal production (c)  Petroleum production: Crude and Refined (d)  Cement production (e) Railways: Revenue-earning goods traffic and passenger kilometres (f)   Ports: Cargo handled at major ports (g)  Civil Aviation: Cargo and passengers handled at airports (h)  Roads: Length of roads and length of National Highways (i) Telecommunications: New telephone connections approved (direct exchange lines).

  34. Evolutionof Infrastructure Sector • Telecom - Competitive growth • Power - Distribution reforms have commenced • Roads - Success major initiatives taken • Ports - Consolidation in process • Airports/Civil Aviation - Taken off in a big way • Tourism – Positive outlook • Urbanization-being speeded up • SEZs -

  35. Evolution of Infrastructure Sector • The sector is witnessing a boom in all segments - • commercial, residential, retail (malls and • multiplexes), hotels, airports, railway stations, • highways and SEZs, 150 of which we have 150 • already. • Crude petroleum, refinery products and electricity • generation have constantly registered • accelerated growth rates.

  36. InfrastructureManagement It deals with the processes necessary for the planning and development of new infrastructure in a cost-effective manner, in maintaining and operating infrastructure for sustainability. A five-part infrastructure management-process includes: (1) Monitoring & Evaluation (2) Planning & Programming (3) Design (4) Construction (5) Operations & Maintenance All are linked through a common Management Information System - MIS

  37. Key Learning Areas: • Infrastructure planning • Infrastructure economics • Condition assessment and procedures • Infrastructure management systems • Optimal maintenance management • Reliability of infrastructure systems • Asset valuation and utilization • Infrastructure planning under risk and uncertainty

  38. C a r e e r s i n • Project Planning • Project Financing • Developing Loan-Proposals • Loan Processing • Credit Sanctioning • Progress Monitoring • Cost Estimate Preparation • Risk Management

  39. Industry Several incentives were announced by the government for boosting investment in infrastructure projects, in core sectors like - Roads, highways, waterways, water supply, sanitation, solid-waste management systems, projects in airports, sea-ports, inland-ports, industrial-parks, generation & distribution of power, telecommunications, internet service providers and broad-band net-works.

  40. Hospital Management

  41. HospitalManagement It is everything from planning, finance; personnel management; materials management; building maintenance; organization of laundry; housekeeping and catering, in a hospital.

  42. EvolutionofHospital Industry • Arrival of technology (Computers & Internet) • Rapid advances in health sciences • Maturing international platform for Telemedicine and Tele-surgery • IT in Healthcare – Govt. objective.

  43. Medical Tourism • According to a recent CII-McKinsey study on Healthcare, Medical Tourism alone can contribute Rs. 5,000-10,000 crores in additional revenue for tertiary hospitals by 2012 and will account for 3-5% of the total health-care delivery market. • What India needs to do is to strengthen basic infrastructure like Airports, Power, Roads etc. to support these initiatives.

  44. Healthcare Industry : An Overview • The size of the Indian hospital industry is presently • estimated at Rs. 2.7 trillion. • The industry is growing at an annual rate of 13%. • Private healthcare is likely to double to US$ 35.7 billion in • 2012. • The industry is expected to grow rapidly to reach • Rs.4.9 trillion by 2012. • According to WHO India needs to add 80,000 hospital beds • each year.

  45. Healthcare Infrastructure…..In Summation • India needs at least 750,000 extra beds to meet the demand for in-patient treatment by 2012 • India needs at least 1 million more qualified nurses and 500,000 more doctors by 2012 • To raise this infrastructure, total additional investment of US$ 25-30 billion is needed by 2012. • Government and international agencies will be able to invest US$ 7 billion only - the rest has to come from private sector

  46. Hospital Management The primary objective of this course is to train medical and non-medical graduates, to undertake a wider range of administrative and managerial responsibilities, within hospitals & health-care organizations. This will ensure that these organisations are managed professionally and in turn deliver quality healthcare to the patients.

  47. Key Learning Areas Principles of Management Health and Hospital Economics Accounting for Hospitals Marketing of Health Services Hospital Administration Hospital Information System Quality Assurance Hospital and Law Medical Records

More Related