Information Technology in the Corporation

1. Information Technology in the Corporation Rob Jenkin 9.9.2004 2005 Ford Mustang 2006 Lincoln Aviator www.mycareer.ford.com

2. Overview • Challenging Business and IT Landscape • Technology Evolution: Flexibility but controlled • IT companies • Role of IT in the corporation • Key Skills • Personal Development • What do you want? GT Prototype – Shelby GR-1

3. Challenging Business and IT Landscape An interconnected world with a complex web of applications, data and infrastructures Regulatory Compliance Closer to the Customer Corporate Portal Data Warehouse Supply Management Backbone Systems (Applications & Infrastructures) . . . requires a renewed approach and focus on risk management and security Collaboration: Supply Chain, Manufacturing, Product Development Source: Deloitte Consulting

4. Technology Evolution: IT must manage the gap between flexibility(chaos)and consistency(control) Web Services • Technology Evolution • Information Growth • Supply Chain Scope B2B E-business Chaos Mobile Computing Data Warehouses Internet Computing Personal Computing Mainframe Computing 70s 80s 90s 00’s Systems Management Network Management Desktop Management Security Management Control Windows • Reliability • Security • Privacy Industry Standards Utility Model This capability is fundamental to business success …and the gap to manage is getting bigger J2EE

5. ITExcellence Business & Strategy Alignment Operations Stability & Efficiency Solution Delivery Protection • SDM usage increased 143% (unified & classic) • Significant quality improvements • Implemented releases of Product Development software CAD/CAM/CAE/ Product Info Mgmt (C3P-Next Gen) for North American vehicle programs • Developed new Cycle Plan process (Apollo) and was implemented for the 2004 funding/billing launch • Established 10 ARM work streams & 15 TVMs=$200M savings • Coordinated all IT for NA plant closings • Blocked more than 3M viruses in the past month! • Daily eradicating 1.8M viruses internally • Deployed Intrusion detection • Reduced Cost • Continue to meet or exceed our mainframe SLA of 99.8% • Negotiated new rates and smarter usage • I/O round trip time improved 50+%, batch throughput by better than 20%.

6. IT Solutions Global Purchasing Applications Operations Command Center Crash Simulation Robots on the Plant Floor FordSTAR Dealer Communications Call Centers Telecommunications

7. Career Opportunities in the IT Field Corporation Corporate IT Consultants Packaged Software And Hardware Contract or Agency Resources Examples: Ford GE Accenture Deloitte Consulting IBM SAP Peoplesoft Oracle IBM HP Compuware Kelly Ford Bronco Prototype 2005 Mazda RX-8

8. Areas of IT within a corporation Corporation Business Strategy Business Process Improvement Application Development Application Management Application Services Architecture/ Infrastructure Application Implementation Change Management Corporate IT Coordination and Planning Contract or Agency Resources Packaged Software And Hardware Consultants

9. IT Process ModelIT Capabilities for High Business Value Manage Customer Relationships Business Value Realized Business Opportunities Manage Business Value Portfolio Operate Business Systems Discover IT-Business Potential Deliver Business Solutions Manage IT Infrastructure Manage IT Supply Operate IT Manage IT Organization Key: “Demand Management” Capabilities Source: The Concours Group “Supply Management” Capabilities

10. Real World results without Process Methodology?

11. Key Skills for an IT employee • Teamwork • Systemic Thinking • Communication • People Management • Project Management • Change Management • Technology Knowledge • Process Analysis and Design

12. What to look for in a prospective company? Programs and Development Experience, Experience, Experience… • New employee development programs Training, Training, Training… • Management training programs at all levels • Training courses and facilities • Education assistance 2005 Ford GT

13. 2005 Volvo XC-90 Ford College Graduate Program www.mycareer.ford.com Program Characteristics: Considers your input in determining assignments Emphasizes different experiences over time for development Exposes you to global operations while initially based in the U.S. Introduces employees to Ford’s business Provides needed experience for cross-functional assignments Developmental programs designed to provide a solid foundation for your career with experience in different areas.

14. 2005 Ford Explorer Information Technology www.mycareer.ford.com FCG Opportunities: Application Development Services • Accelerated Solutions • Applications Management • Applications Services • Enterprise Architecture Information Technology Infrastructure • Application & Infrastructure • Computer Network Services • Ford Systems Integration Services • New Business & Strategic Planning Process & Technology Group • Enterprise Process & IT Integration • Global Consumer Systems • Manufacturing & Supply Chain • Product Development Systems Apply information technology and process re-engineering techniques to the company and trace the critical path through our complex business. Ford IT Named “One of the Best Places to Work in IT” by Computerworld 2003

15. What do you want? What do you want out of life? • Goals Aspirations • Fields of interest Evaluate Prospective Employers • Industry Outlook • Highly Competitive in Field • Employee Development • Wide range of opportunities 2005 Aston Martin Vanquish

16. Building on a Century of Success Our Company www.mycareer.ford.com Great Potential Great Products Great People Ford GT Ford Thunderbird Jaguar E-Type Land Rover Discovery Lincoln Aviator Mazda 6 Black Collegian – Top 100 Equal Opportunity – Top 50 Diversity Inc.’s #1 Corporation of the Year Hispanic Magazine -- Top 100 Latina Style – 50 Best Fortune 500 Company Ford Financial Hertz Motorcraft Quality Care

17. 2005 Land Rover Range Rover Employee Benefits www.mycareer.ford.com Examples: Domestic Partner Benefits Employee Resource Groups Medical and Dental Benefits Paid Vacation and Holiday Relocation Assistance Retirement Plan Savings and Stock Investment Plan Transitional Work Agreements Tuition Assistance Vehicle Purchase Discounts Learn more about some of the great benefits that help make Ford Motor Company a preferred employer of choice.

18. Detroit, Michigan Ambassador Bridge Casinos (3) Cobo Center Chene Park Comerica Park Canada across the river Eastern Market Ford Field Fox Theater Joe Louis Arena Renaissance Center Orchestra Hall

19. Register your profile at www.mycareer.ford.com today!