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Retail Offices Primary Contact – Tina Kearns 518-773-6282 New York Locations

East Alternate Channels. Retail Offices Primary Contact – Tina Kearns 518-773-6282 New York Locations Gloversville (Relocation) Norwich Middletown Kiosk Galleria Mall - Middletown Channel Strengths Local presence CPE Sales Residential and Small Business Sales

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Retail Offices Primary Contact – Tina Kearns 518-773-6282 New York Locations

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  1. East Alternate Channels • Retail OfficesPrimary Contact – Tina Kearns 518-773-6282 • New York Locations • Gloversville (Relocation) • Norwich • Middletown • Kiosk Galleria Mall - Middletown • Channel Strengths • Local presence • CPE Sales • Residential and Small Business Sales • Support TTL and New Remote Launch • TelemarketingPrimary Contact – Jim Markwood 518-773-6997 • Channel Strengths • Target customers to specific offers • Reach a large number of customers quickly • Scripts cover all aspects of the offer • All calls recorded and QC’d

  2. East Alternate Channels • Door to DoorPrimary Contact – Fran Tocco 518-773-6774 • Past NY Locations • Gloversville/Johnstown • Norwich/Sherburne • Middletown • Channel Strengths • Sales made to traditional non-responders • Sales Consultants are only compensated on orders that hit billing • Hire locally • Take the LeadPrimary Contact – Judy Holt 931-528-0510 • Enhancements • Retail supporting program to reduce turn around time • Additional sales incentives • Channel Strengths • Generating revenue from non sales employees • Increases community involvement • Employees product knowledge (Battle Cards & Promotional Information)

  3. East Alternate Channels • Community ConnectionsPrimary Contact – Iris Borrero 845-344-9580 • New York Partners • Big Brothers Big Sisters of Fulton & Orange County • Fulton County YMCA • YMCA of Nowich • YMCA of Middletown • OCCC (Orange County Community College) • Chenango County Farm Bureau • Channel Strengths • Frontier employees serve as liaisons between local partners and the company • Community involvement • Increased product awareness and sales • Referral/Lead Agents (Res)Primary Contact – Jim Markwood 518-773-6997 • Channel Strengths • Sales referrals coming from non-Frontier employees • Frontier1 Agent Sales • Includes Frontier products in their existing product agreements

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