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Registered providerSet up in 2002 by eight Walsall TMO'STransferred 1828 homes from Walsall council 2003.. WATMOS COMMUNITY HOMES. WATMOS has a fundamental commitment to Tenant Management.We are committed to empowering Tenants and Residents to enable meaningful community control over services an
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1. LANDLORD SUPPORT NFTMO CONFERENCE 2010
Ursula Barrington
WATMOS COMMUNITY HOMES
2. Registered provider
Set up in 2002 by eight Walsall TMO’S
Transferred 1828 homes from Walsall council 2003.
WATMOS COMMUNITY HOMES
3. WATMOS has a fundamental commitment to Tenant Management.
We are committed to empowering Tenants and Residents to enable meaningful community control over services and estate regeneration. THE PARTNERSHIP
4. Delegated responsibility manage and maintain their individual estates via a management agreement
Responsible for employing their own staff
Responsible for managing budgets any surplus retained by the TMO. TMO’S
5. Eight TMO representatives
Four independents
Overall group control rests with TMO’s.
Supportive partnership Board
6. Executive
Human resources
Information Technology
Finance
Asset management
Housing- quality assurance, performance management , tenant scrutiny
Administration
Central Team
7. Marketing and communication
Learning and development Central Team
8. Executive
overall strategic direction
regulatory
legal
Central team support services
9. Asset management
planned maintenance
void inspections
post and pre inspection
surveying services
Central team support
10. Human Resources
polices and procedures
advice and guidance
Information Technology
systems
maintenance Central team support
11. Finance
overall group
external audits
polices and procedures Central Team Support
12. Housing
legal
polices/procedures
changes in legislation
monitoring and assistance
co-ordination group managers meetings
Central team support
13. quality assurance,
performance management
tenant scrutiny
group tenant involvement Central team support
14. Marketing and communication
overall group strategy
assistance guidance
Learning and development
joint funding post
governance
succession Central team support
15. Chairs group
TMO consultative committee
Mentoring
Sharing good practice
Partnership working- strategic objections PEER SUPPORT