This review delves into the Christian conflict management process, exploring the intricacies of defining conflict as sin or mere differences of opinion. It covers essential steps: individual confrontations, mutual agreement, and the role of the church in resolving disputes. Highlighting the value of crucial conversations, the guide emphasizes the importance of mutual respect and purpose in ensuring safe dialogue. By drawing on biblical principles, such as those found in Proverbs and James, it equips believers with effective strategies to address conflicts constructively and harmoniously.
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Conflict Management Process Step 1: Define the Conflictis it SIN or difference of opinion? Difference SIN Biblical Resolution 2a: Individual Confrontation 2b: Individual Confrontation Mutual agreement Repentance Repentance Mutual agreement 3b: Confrontation with witnesses Repentance 3a: Confrontation with Third-party Submission to Pastor 4b: Confrontation by the Church Repentance or be expelled 4a: Pastoral Decision 5b: Church Discipline
Conflict Management Process ...when stakes are high... ...when opinions vary... Step 1: Define the Conflictis it SIN or difference of opinion? Difference SIN Biblical Resolution 2a: Individual Confrontation 2b: Individual Confrontation Mutual agreement Repentance Repentance Mutual agreement 3b: Confrontation with witnesses Repentance 3a: Confrontation with Third-party Submission to Pastor 4b: Confrontation by the Church Repentance or be expelled 4a: Pastoral Decision ...when emotions run strong. 5b: Church Discipline It’s not enough to understand the process. We must learn to handle the conversations skillfully.
Biblical Concepts Proverbs 22:11 Proverbs 13:3 Proverbs 23:15-16 Proverbs 29:20 Ephesians 4:15 James 1:19 James 2:12-13 What advantage do we have as Christians that unbelievers do not have? Matthew 12:33-37
Common Deviations / Wrong Motives 1. Wanting to win. (Matthew 5:43-44) 2. Seeking Revenge (Romans 12:18-21) 3. Hoping to remain safe (Proverbs 27:5-6) pages 35-37
What do we really want, as believers? The “One anothers” of Romans Love (Romans 12:10) Respect (Romans 12:10) Honor (Romans 12:10) To live in harmony (Romans 12:16) Mutual acceptance (Romans 15:7) Mutual Instruction (Romans 15:14) Mutual Edification
In a “church discipline” matter, what do we really want? Matthew 18:15-20 Galatians 6:1-6 1 Corinthians 5 1. Restoration 2. Purity of the church
Making it Safe What do we do when it is evident that the other person does not feel safe? a. Step out of the conversation (We leave the content of the conflict) How? b. Make it safe c. Step back in (We re-join the dialogue.) Ecclesiastes 5:2-3 X pages 66-68
How to Make it Safe There are 2 Essential Conditions to Safety: 1. Mutual Purpose 2. Mutual Respect Do his concerns matter to me? Is he defending his dignity? Mutual Purpose Have I expressed that they matter to me? Has he become very emotional? Is he pouting, name-calling, yelling or making threats? Does he believe they matter to me? pages 68-74
The O.I.C.A. Method O = Observation I = Interpretation C = Clarification A = Accusation
The O.I.C.A. Method O = Observation -Clearly indicate what you have observed Examples: “You said you would call me, but you never did.” “You told me you couldn’t go to church because you were sick, but here you are in the mall 15 minutes after the service.”
The O.I.C.A. Method I = Interpretation “You said you would call me, but you never did.” O = I = “It seems to me that you lied... that you never were going to call me.” “You told me you couldn’t go to church because you were sick, but here you are in the mall 15 minutes after the service.” O = “It seems to me that you made up that excuse... that you actually spent the whole time here in the mall.” I =
The Role of Attitude I = Interpretation The temptation is to let our emotions carry us to our conclusion. However, we must convert our negative emotions (anger, fear, frustration, etc.) into CURIOSITY.
The O.I.C.A. Method I = Interpretation “You said you would call me, but you never did.” O = I = “It seems to me that you lied... that you never were going to call me.” “You told me you couldn’t go to church because you were sick, but here you are in the mall 15 minutes after the service.” O = “It seems to me that you made up that excuse... that you actually spent the whole time her in the mall.” I =
The O.I.C.A. Method C = Clarification O.T. Numbers 35:30 Deuteronomy 17:6 The Benefit of the Doubt N.T. Matthew 18:15-17 James 2:1-4 Compare God’s description of Job (Job 1:1 and 8) with the confrontations of Job’s ‘friends.’
ACTIVITY Using the earlier examples, describe some possible clarifications for the actions of the accused person. “You said you would call me, but you never did.” O = I = “It seems to me that you lied... that you never were going to call me.” C = ??????? “You told me you couldn’t go to church because you were sick, but here you are in the mall 15 minutes after the service.” O = “It seems to me that you made up that excuse... that you actually spent the whole time here in the mall.” I = C = ???????
The O.I.C.A. Method A = Accusation Matthew 18:15-17 3 steps 1. Individual Confrontation 2. Confrontation with Witnesses Witnesses of the sin or of the confrontation? 3. Confrontation by the Church Remember the 2 goals: 1. Restoration 2. Purity of the church
The O.I.C.A. Method Our observations are limited. O = Observation We fill in the details to come to an interpretation. (We tell ourselves stories). I = Interpretation Theproblem: We can’t trust these stories. C = Clarification A = Accusation
The Role of our Emotions Claim 1: Emotions don’t settle on you like a fog. You and only you create your emotions. He made me mad! Action pages 94-95
The Role of our Emotions Claim 2: Once you’ve created your emotions, you have only two options: You can act on them or be acted on by them. Influence Emotions pages 94-95
1 Corinthians 10:13 “No temptation has overtaken you except what is common to mankind. And God is faithful; He will not let you be tempted beyond what you can bear. But when you are tempted, He will also provide a way out so that you can endure it.”
Retrace your Path What story is creating these emotions? Am I in some sort of silence or violence? See/ Hear Tell a Story Feel Act What emotions are encouraging me to act this way? What evidence do I have to support this story? page 102 46
How to tell yourself accurate stories 1. Distinguish between fact and story. 2. Tell yourself alternate stories. -Ask yourself, “Why would a reasonable person do what he did?” 3. Give him the benefit of the doubt for the moment. 4. Use the O.I.C.A. method to investigate further. Negative emotions will turn into CURIOSITY.
The O.I.C.A. Method O = Observation I = Interpretation C = Clarification A = Accusation
Sharing Risky Meaning Speaking Say Nothing Speak the Truth Little Love Little Love Love / Respect Say Nothing Speak the Truth Much Love Much Love pages 120-121
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