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Knowing the Environment

Knowing the Environment. Chapter 2. Southwest Brooklyn Industrial Development Corp. Services offered include: Business Services Government Incentives Employment Services Procurement Financing Advocacy. Room to Grow. Services offered include: Early childhood developmental resources

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Knowing the Environment

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  1. Knowing the Environment Chapter 2

  2. Southwest Brooklyn Industrial Development Corp. • Services offered include: • Business Services • Government Incentives • Employment Services • Procurement • Financing • Advocacy

  3. Room to Grow • Services offered include: • Early childhood developmental resources • Material resources • Referral Assistance

  4. Northern New Jersey Health Professions Consortium • Services offered include: • Tuition assistance • Job placement • Transportation and childcare financial assistance • Case management

  5. Competency Building 2.1 • In continuation from last week, consider the following as you continue mapping out your hypothetical agency: • What are the political, economic, social and technological factors that would be most likely to affect the clients you will serve? • How might you go about assessing the needs and the strengths of your program’s community? • What factors of culture and diversity would have the greatest effect on your clients and your program?

  6. Stakeholder Expectations • Stakeholders are those who have the most influence on the organization • Funders • Regulatory Bodies • Legal System • Clients • Constituents • Other HSOs

  7. Analysis of Environmental Trends • In order to fully analyze current trends and look for deeper meaning and future implications, we utilize the PEST method: • Political • Economic • Social • Technological

  8. “Thinking Globally and Acting Locally” • Organizations that do a better job of assessing and responding (continually) to the environment will be more likely to thrive • Key components of conducting a needs assessment include: • Problem Identification • Community and Institutional Characteristics • Analysis of Consumer Perceptions • Current Programs and Services

  9. Discovering Community Assets and Strengths • Asset mapping, defined as the mapping of community strengths and capacities, is a “first step in learning to build the support structures for self-help, mutual aid, and informal economic development.” • Asset mapping highlights the importance of strength-based approaches, which share the following characteristics: • Focus on the capacities or gifts that are present in the community • Stress local leadership, investment and control • Surfaces both formal and informal strengths and resources • Seek to link the strengths and priorities of all parties involved in the organization, which embodies mutual engagement, respect and commitment

  10. Community Collaborations Unlike traditional businesses, the benefits of HSOs is the ability to refer clients to one another and to share resources The cooperation or lack thereof between the managers of these separate agencies are the influential factors that will determine whether linkages will be successful or not Agency collaborations can be formal or informal

  11. Boundary Management & Public Relations

  12. Boundary Management & Public Relations • It is unlikely that directors and agency leaders have much communication with line staff • In the event that communication does occur, what is the proper conduct on part of the line staff?

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