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Shared Services & Collaborations

Shared Services & Collaborations. Presenter: Pankaj Shah Executive Director, OARnet March 3, 2009. Today’s Presentation. Chancellor’s Strategic Plan for Higher Education OARnet latest maps OARnet Guiding Principles OARnet impact to community OARnet services Impact to clients and partners

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Shared Services & Collaborations

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  1. Shared Services & Collaborations Presenter: Pankaj Shah Executive Director, OARnet March 3, 2009

  2. Today’s Presentation • Chancellor’s Strategic Plan for Higher Education • OARnet latest maps • OARnet Guiding Principles • OARnet impact to community • OARnet services • Impact to clients and partners • Shared Services – various approaches • VMware • Video Conferencing & Telepresence • Identity Management • Survey’s • Product & Services • Data Center

  3. Strategic Plan for Higher Education Implications for OARnet

  4. Strategic Plan • Legislature and Governor asked the Chancellor Fingerhut to develop a strategic plan for higher education • Chancellor Fingerhut delivered the Strategic Plan for Higher Education on March 31.

  5. Basics of the Plan • Higher education institutions will work together in new ways to aggressively pursue the goals of the strategic plan • Higher education resources including those of the technology initiatives to be aligned to the plan • An integrated technology infrastructure required for the success of the plan

  6. Many Impacts on Networks • “30 Mile Guarantee” • Will need campuses across the state with adequate connections to OARnet and campus networks that can support the wide spread use of video conferencing • Federated authentication • Support Broadband Ohio • Networking needed for supercomputing and research excellence • Shared Services Infrastructure • Aggregation buys

  7. Integrated Technology Infrastructure • A cutting-edge technology infrastructure • Anticipates Ohio Board of Regents Technology Initiatives will work together in new ways to provide this infrastructure • New needs and goals require new governance and advisory structures

  8. Implications for OARnet • Creation of Integrated Technology Infrastructure began on May 14 when three directives issued on the governance of OSC, OLN, OhioLINK, and OARnet • New governance committee includes Ohio Board of Regents, Ohio Department of Development, Governor’s Office, Office of Information Technology, and Ohio Department of Education • New BOR-CIO Advisory Board formed

  9. OARnet – Network as a first shared service since 1987 As of 2/20/2009

  10. Regional Optical Network Partners

  11. National Regional Networks

  12. OARnet Impact on community: A $20-60 Million cost savings to Higher Ed over next 20 yrs Provide enriched content and advanced applications including video, multimedia, distance learning, remote surgery, remote robotics, remote microscopy, etc. Qwest used a “capacity swap” to enable affordable internet connectivity to eTech (Public-Private Partnership) eTech’s internet rates lowered by approximately 50% A 61% decrease in network cost for higher education users Plays a vital role along with State OIT on Broadband Stimulus projects

  13. OARnet – Commodity Internet Subscriptions

  14. OARnet – Commodity Internet Pricing

  15. Summary of the Change in Last-mile Connections to Higher Education Organizations OARnet Impact on Our Clients

  16. OARnet Impact on Partners Summary of the Change in Last-mile Connections to Related Communities • K-12 Facilities • 23 ITCs and 7 large urban schools migrated from DS3 to a gigabit last-mile connection • Ohio K-12 joins Internet2 through HE Ohio Valley I2 Consortium • Public Television Stations • 9 stations migrated from 45mb to a 620mb last-mile connection • Federal Research Facilities • NASA Glenn migrated from 45mb to a gigabit last-mile connection • Wright Patterson under development

  17. OARnet Impact on Partners Summary of the Change in Last-mile Connections to Related Communities • State Agencies • 10 state agencies (50 sites) have upgrade T-1 connections to 10mb or greater since January, 2008 and connected to BON • Local Government • Four local governments have upgrade their bandwidth to broadband services • Three new Pilot projects are under way for Rio Grand, City of Galion and Lancaster to provision broadband services • Health Care • Completed Adena Hospital Broadband Project and currently working on similar projects with Childrens’ Hospital’s Neo-Natal program in Portsmouth, Zanesville, Findlay, and Marietta

  18. Shared Services – 1st approachVMware – Aggregation buy

  19. VMware Project Benefits • Designed to potentially save Ohio colleges and universities more than $130 million over three years through: • Significant cost reductions in physical IT hardware (servers, desktops) budgets • Significant reduction in operational and maintenance costs while upgrading to superior maintenance levels • Positive environmental “Green IT” impact, due to lower use of energy and space

  20. VMware Project Status • Developing program for state government to participate in the program, with a target date of March 1, 2009. • Conversion of existing VMware product maintenance to the new OARnet program to reduce operating cost, scheduled for completion by June 2009. • Implementing K-12 quote and order form by January 15. • Power consumption benchmarking pilot at OU • Thin-client testing at ITEC-Ohio in collaboration with USO

  21. Shared Services – 2nd approachHigh bandwidth applications over the networkVideoconferencing & Telepresence

  22. Ohio Videoconferencing Services • New Structure • Collaboration of eTech Ohio, OARnet, OIT • New Rate • $150-$250 per month/per site (Old rate $350-450/month) • Services • Unlimited VC, bridged or point-to-point • Video NOC services: 7am–10pm, Mon-Fri • Online reservation system available 24x7 • ISDN gateway service • Satellite downlink integration • High-definition video bridging • Access to Internet2 content

  23. Other Allied Services • Video streaming • Conference recording • Transcoding • Digital asset management repository • High-end Telepresence applications • Up and Down Satellite feeds Examples of Concierge Services • Cleveland Institute of Music concerts • Remote use of scientific instruments • VIP and Executive briefings

  24. Levels of Videoconferencing Web Conferencing • PC and small camera • Collaboration tools such as Skype, Elluminate, Dimdim • Fair quality Standard H.323 Video Conferencing • Most common type today • Good quality High-Definition H.323 Video Conferencing • Like HDTV • Excellent quality Telepresence • HD, plus appearance of being in the same room • Note there are a few other systems that do not fit into these categories

  25. Telepresence Pilot Program • LifeSize Corp was the first to offer low-cost, high-def VC. • Now, offered in relatively inexpensive kit version • $70k includes installation and one year of maintenance • OARnet pilot program features two systems: • Four cameras with touch-screen control system • Three 60-inch monitors for video • One 50-inch monitor for slides, etc. • OARnet also installed Codian 12 port HD MCU • $54k investment supports four locations of three screens each, or any combination of 12.

  26. Introduction of TVRC Formed with start-up funds by Ohio Board of Regents Serves as global hub for online medical education and VC Doctors can share “grand rounds” Demos of new and emerging clinical practices Develop standards and coordinate resources Conduct “virtual” clinical trials Modeled after Global Development Learning Network (GDLN) of the World Bank Built upon extensive prior global VC efforts at OARnet UC’s Charles Doarn will serve as executive director 800-627-6420 (TVRC) 513-558-6148 (UC) charles.doarn@uc.edu

  27. TVRC Partners Ohio Board of Regents University System of Ohio OARnet Internet2 The World Bank The Ohio State University Ohio Supercomputer Center University of Cincinnati Medical Missions for Children Health Sciences Online Global Telemedicine and Teaching Network

  28. Shared Services – 3rd ApproachCollaboration and Trust relationship within USOIdentity Management

  29. Identity Management Chancellor’s charge - • Review national and international standards for identity creation, access management/control, and governance. • Develop recommendations for Ohio higher educational institutions. • Include local campus and system-wide scenarios for both single and multiple-campus sharing of identity data.

  30. Identity Management • Investigate current initiatives and expertise across Ohio • Review leading commercial and open source products currently available for technical maturity, cost (purchase and installation), and necessary features to achieve the USO Strategic Plan vision. • If appropriate, conduct a statewide procurement initiative to create deep discounted contracts for product procurement, installation services, and integration options.

  31. OARnet Member Surveys

  32. CIO/CFO Surveys • IT Survey – January 2009 • Issues facing IT organizations in Higher Education • Identify the requirements/needs of IT organization • Develop a framework for shared services and aggregation possibilities in conjunction with OBR • Budget cuts implications • Data Center Survey – February 2009 • Establish a baseline of data center operations in higher education the across the state • Determine the needs for additional data center resources • Identify potential for collaboration to meet statewide demands

  33. Results: 54 respondents to the survey from all technical leaders for USO & OARnet members (25 USO Schools, 29 OARnet member schools) Top 4 services which could be shared services or hosted: Learning Management Systems Video Conferencing Email Help Desk Software

  34. Results: 54 respondents to the survey from all technical leaders for USO & OARnet members (25 USO Schools, 29 OARnet member schools) Schools planning for major consolidation or virtualization in the next 3 years: 62 % 9-4yr 7-2yr USO colleges & universities 12 OARnet members

  35. Top 4 services & products which schools would take advantage of in an aggregate shared product consortium: Microsoft VMware Cisco Banner

  36. Contact Information Pankaj Shah Executive Director of OARnet pshah@oar.net

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