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Follow The Leader: Leadership Under Pressure

Follow The Leader: Leadership Under Pressure. LawNet August 28, 2001. Sherry Kappel Sr. VP, Chief Knowledge Partner sherryk@microsystems.com Tom O’Sullivan Chief Executive Officer tom@microsystems.com. Introductions. Leadership Demands. Times demand leaders become superhuman:

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Follow The Leader: Leadership Under Pressure

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  1. Follow The Leader:Leadership Under Pressure LawNetAugust 28, 2001

  2. Sherry KappelSr. VP, Chief Knowledge Partnersherryk@microsystems.com Tom O’SullivanChief Executive Officertom@microsystems.com Introductions

  3. Leadership Demands • Times demand leaders become superhuman: • Transformational • Embrace perfection in authenticity, trust, respect • Facilitate, coach and mentor • Never before has there been: • More demands for achievement • Less time to deliver

  4. Setting The Stage • The fifth New Economy • We’re 7 years into a 27-year expansion, the likes of which the world has never seen (Fast Company, July 2001) • “The Internet Age” “It’s a great time to be alive!”Curt Meltzer (Dorsey Whitney) “We will experience not 100 years of progress in the 21st century, but the equivalent of20,000 years of progress.”Roger Cass, Futurist

  5. Leadership Tests FDR — Depression & WW II “It is a terrible thing to look over your shoulder when you are trying to lead — and find no one there.” Margaret Thatcher — Refocusing Britain “You may have to fight a battle more than once to win it.” Churchill —WW II “The pessimist sees difficulty in every opportunity. The optimist sees the opportunity in every difficulty.”

  6. Leadership Tests Golda Meir — Building a nation “A leader who doesn't hesitate before he sends his nation into battle is not fit to be a leader.” Kennedy— Missile crisis, space program “There are risks and costs to a program of action, but they are far less than the long-range risks and costs of comfortable inaction.” Iacocca —Chrysler “The kind of people I look for to fill top management spots are the eager beavers, the mavericks. These are the guys who try to do more than they're expected to do — they always reach.”

  7. Leadership Tests • Anita Roddick — The Body Shop “If you do things well, do them better. Be daring, be first, be different, be just.” • Dave Longaberger — Longaberger Co.“If I have any regret, it’s that my people always thoughtI meant now.”

  8. Common Characteristics • Fiery resolve and will to win • Decisive • Character • Originality • Collaboration (share power) • Constructive/creative conflict • Interpersonal skills • Fair to a fault • Recognize opportunity • Admit mistakes (know limitations)

  9. Common Pitfalls • Poor communication of the vision • Excessive dominance; intolerance of disagreement • Self-centered focus • Impatience for results leading to undervalued relationships, reduced decision quality • Failure to build alignment behind organizational goals • Loner tendencies; little emphasis on teamwork • Emotional disconnection and insensitivity • Arrogance and egotism • Suspicion of other's motives • Ignoring conflict

  10. Causes Of Pressure • Pace of Change • Unclear direction while moving into the unknown • Misaligned learning & leading styles • Future and present are simulcast! • Demands • Escalated by the pace of change • No longer just from above! • Differing distillation skills • People & Memory • Underdeveloped corporate memory • Overdeveloped individual memory

  11. Relief from Pressure • ALIEVE: • Attitude • Latitude • Innovate • Execute • Vision • Enjoy

  12. Attitude • Lead by example • Always be positive and optimistic • Evangelize

  13. Latitude • Let great people operate • Trust • Intuition • Do not get in the way • Know the limits

  14. Innovate • Define it • Require it • Guide it • Avoid bloody stumps

  15. Execute • Become learning-obsessed • Hire great people (often unalike) • Drive the vision • Step through the process – measure progress • Set priorities • Course-correct • Get buy-in • Intellectually • Emotionally • Behaviorally

  16. Vision • Radiate • Communicate — continually • Value the messenger • Take feedback • Provide context

  17. Enjoy • Love what you do • Do what you love

  18. Web Sites http://www.peertopeer.org http://www.leadersdirect.com http://www.ccl.org/ http://www.leadership-development.com http://www.leadersoft.com/ http://www.newleadership.com/ http://www.cyber-nation.com http://www.microsystems.com/lead.htm Books Iacocca: An Autobiography Cantor: Women in Power: The Secrets of Leadership Maxwell: The 21 Irrefutable Laws of Leadership Roberts: Leadership Secrets of Attila the Hun Alexander: The Endurance Ambrose: Eisenhower Any book on the great leaders Further Study

  19. Conclusions & Q&A • An organization today is more like an octopus, less like a snake — leadership is required from all “I not only use all the brains that I have, but all that I can borrow.”Woodrow Wilson “The significant problems we face cannot be solved at the same level of thinking we were at when we created them.”Albert Einstein • Immediate perfection is not possible.Sustained commitment is what counts!

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