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TCO Comparison Analysis Salesforce vs. Siebel On-premise vs. Siebel On-demand

Agenda. Company overviewBusiness problemsPlanned solution Priority requirementsTCO analysisSiebel On-premiseSiebel On-demandSalesforce.comLessons learned. Company Overview A Confederation of Feudal States. Massive organization 8.2 Million subscribers1000 internal sales repsDistributed Mo

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TCO Comparison Analysis Salesforce vs. Siebel On-premise vs. Siebel On-demand

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    1. TCO Comparison Analysis Salesforce.com vs. Siebel On-premise vs. Siebel On-demand CRM Program Manager Nation’s Largest Health Management Organization

    2. Agenda Company overview Business problems Planned solution Priority requirements TCO analysis Siebel On-premise Siebel On-demand Salesforce.com Lessons learned

    3. Company Overview A Confederation of Feudal States Massive organization 8.2 Million subscribers 1000 internal sales reps Distributed Model Separately managed divisions in 9 states + Washington D.C. Diverse selling audience: large commercial accounts, trade unions, brokers National accounts subject to federal AND state regulations Disparate systems Access, Excel, ACT!, Goldmine, Onyx, homegrown systems, index cards Databases included Oracle, Microsoft and IBM DB2 Platforms spanned Java, .NET and IBM Websphere

    4. Business Problems No Unified Processes

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