Customized Agency-Based Online Training on a Budget

1. Customized Agency-Based Online Training on a Budget Kevin R. Duffy, M.A.Ed. DBPD, Daytona State College Charles “Chuck” Russo, Ph.D., DBPD, American Military University

2. Online Environment for Training • Agency Goals • Provide customized repeatable training modules • Provide mixed mode training for topics like firearms, driving and defensive tactics • Provide promotional training and post-promotion training • Provide enhancements to the FTEP training

3. Online Environment for Training • Roadblocks • Cost • Server issues • Design issues • Maintenance issues • Proposed savings

4. Online Environment for Training • Opportunities • Better quality training • Training where none had existed before • Enhancements in current training • Cost savings in productivity and overtime reduction

5. Online Learning Platforms – LMS • Learning Management System • Blackboard • Desire2Learn • Moodle • Free open-source download • Continually evolving • Lots of add-ons • Can have a good look-and-feel • Can be difficult to configure and make useable

6. Moodle • Modular Object Oriented Dynamic Learning Environment • Pros • Free • Works well when configured properly • Provides a platform for all types of online learning • Professional look provides confidence in materials • Cons • Back-end recordkeeping difficult to use • Pointed towards education rather than training • Can be clunky to use, documentation is not great

7. Olc Screen Shot

8. Daytona Beach P.D. • Moodle used for the Online Learning Center • Considerations • Cost • Flexibility • Cost • Adaptability • Ease of Editing • Cost • Moodle.Org

9. Online Learning Center • Functionality • Annualized Training • Topics that must be trained each year • Use of force, pursuit policy, etc. • Legal Updates • Policy and Procedure • Training Bulletins • On-Demand Training • FTEP Add-On

10. Use of Force Training

11. Online Learning Center • Implementation Issues • Hosting vs. Server Based • IS wanted nothing to do with it • Open source software too vulnerable to place on agency server • Steep learning curve for administration • Software configuration • Design issues • Officer buy-in

12. Online Learning Center • Pleasant Surprises • Officer buy-in over 70% • Software proved stable • Add-ons (certificate) worked well • Recordkeeping not as bad as feared

13. First Year Results • 225 Registered Users • Almost 1,000 Training Certificates issued

14. First Year Results • The Money • Hosting Cost: $800 per year • Design and Maintenance by Part-Time Officer: 700 hours @ $11/hr, $7,700 • Training time saved: 1,000 hours • 500 hours at straight time: $9,500 • 500 hours of overtime: $14,250 • Total $23,750 • Total savings $15,250

15. First Year Results • New courses planned • Supervisory courses • FTEP Enhancements • Accountability with policy and procedure • Overall long term – centerpiece of training • Training announcements • Mixed mode courses • More FTEP enhancement

16. FTEP

17. First Year Results • Success? • Unqualified success • Need more involvement for design and execution • As more agency leaders learn more and there is more buy-in, more functionality will occur

18. Conference Materials and More Information CJTraining.net Click on ACJS Conference Link