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Windows 98

Chapter. 13. Windows 98. Windows 98 Overview Installing and Configuring Windows 98 Customizing and Managing Windows 98 Managing Users, Files, and Printers Troubleshoot Common Windows 98 Problems. Learning Objectives. Measure the features, strengths and weaknesses of Windows 98

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Windows 98

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  1. Chapter 13 Windows 98 Windows 98 Overview Installing and Configuring Windows 98 Customizing and Managing Windows 98 Managing Users, Files, and Printers Troubleshoot Common Windows 98 Problems

  2. Learning Objectives • Measure the features, strengths and weaknesses of Windows 98 • Install and configure Windows 98 • Customize and manage Windows 98 • Manage users, files, and printers • Troubleshoot common Windows 98 problems

  3. Windows 98 Overview • Windows 98 Features and Strengths • Internet Explorer integration • IE more integrated into OS than previously • Connect to the web without starting a browser • Active Desktop • Channel bar offers quick access to Active Channel websites

  4. Windows 98 Overview • Windows 98 Features and Strengths (continued) • New GUI navigational features • Show Desktop button on the Quick Launch toolbar • Start menu improved • Taskbar more customizable • File Systems • FAT16 • FAT32

  5. Windows 98 Overview • Windows 98 Features and Strengths (continued) • Support for Long File Names • VFAT driver allows for long file names (LFNs) • Hardware Support • Plug and play • USB • DVDs • IEEE 1394 • Power management • DOS device drivers

  6. Windows 98 Overview • Windows 98 Features and Strengths (continued) • Performance (relative to older Windows) • Boots faster • Shuts down faster • Launches programs faster • Multitasking improved • Reliability • Marginally better than previous Windows • Improved kernel • FAT32 improved file system reliability

  7. Windows 98 Overview • Windows 98 Features and Strengths (continued) • Software compatibility with legacy application • MS-DOS mode for problem MS-DOS applications

  8. Windows 98 Overview • Limitations of Windows 98 • File system limitations • No security and recoverability • No file compressions • Legacy hardware support limitations • Runs in MS-DOS compatibility mode when using old MS-DOS drivers • Causes system to be slow and more prone to failure • Stability limitations • Combination of 16-bit and 32-bit code causes instability

  9. Windows 98 Overview • Why would I use Windows 98 today? • Newer Windows does not work with existing hardware • Newer Windows may lack needed features of Windows 98

  10. Windows 98 Overview • Hardware and Windows 98 • Minimum hardware requirements • 486DX/66 or higher processor • 16MB of RAM • 120 to 295MB of free hard disk space depending on installed options • CD-ROM or DVD-ROM drive or network access to the Windows 98 source files • VGA or higher-resolution video adaptor • Microsoft mouse (or compatible pointing device)

  11. Windows 98 Overview • Hardware and Windows 98 (continued) • Ideal hardware configuration • Intel Pentium II processor (or greater) • 64 to 128MB of RAM • 4GB available hard disk space • CD-ROM drive • SVGA or higher-resolution video adaptor • Microsoft mouse

  12. Windows 98 Overview • Hardware and Windows 98 (continued) • Compatible Products • Microsoft no longer maintains a compatibility list • Check out the discs packaged with new hardware • Check the Manufacturer's web site • Windows 98 Web Site • www.microsoft.com/windows98

  13. Installing and Configuring Windows 98 • Preparing for Windows 98 Installation • Prepare the hardware • Determine the method and type of installation • Clean installation • Upgrade installation • Dual-boot configuration • Manual installation • Automated installation • Imaged installation

  14. Installing and Configuring Windows 98 • Preparing for Windows 98 Installation (continued) • Decide on the components and applications to install • Gather the materials needed for installation • Gather the information needed for installation • Computer and workgroup names • Password • CD key • Network configuration information

  15. Installing and Configuring Windows 98 Step-by-Step 13.01 Installing Windows 98 Page 14

  16. Installing and Configuring Windows 98 • Performing Post-Installation Tasks • Use Device Manager to verify devices are working • Configure and troubleshoot device problems • View and change device properties • Update device drivers • Configure device settings • Uninstall device drivers

  17. Installing and Configuring Windows 98 Step-by-Step 13.02 Working with Device Manager Page 20

  18. Installing and Configuring Windows 98 • Performing Post-Installation Tasks (continued) • Configuring network access • Install the protocol; usually TCP/IP • TCP/IP will need to be configured

  19. Installing and Configuring Windows 98 Step-by-Step 13.03 Verifying and Configuring Network Access Page 22

  20. Installing and Configuring Windows 98 • Performing Post-Installation Tasks (continued) • Adding Updates and Service Packs • Updates are software solutions to operating system flaws • Critical updates resolve security and stability problems • Updates are released in the form of patches • A group of patches may bundled as a service pack • Updates are available at the Microsoft web site • Service pack CDs are available for a nominal fee

  21. Installing and Configuring Windows 98 Step-by-Step 13.04 Installing Updates and Service Packs Page 26

  22. Customizing and Managing Windows 98 • Application Installation Methods • Installing applications from Add/Remove Programs • Installing an application directly

  23. Customizing and Managing Windows 98 Step-by-Step 13.05 Installing an Application in Windows 98 Page 29

  24. Customizing and Managing Windows 98 • Application Installation Methods (continued) • Uninstalling applications • Adding/Removing Windows components with Add/Remove Programs

  25. Customizing and Managing Windows 98 Step-by-Step 13.06 Using Add/Remove Programs Page 31

  26. Managing Users, Files, and Printers • Adding a New User • User profiles allow for unique folder and desktop settings for each user of the same computer • If the user is not a member of a domain user accounts are managed locally • User profiles do not provide security but allow for individual desktop and folder settings. • User profiles are added through the Users applet in the Control Panel

  27. Managing Users, Files, and Printers Step-by-Step 13.07 Adding a User and Customizing the Desktop Page 33

  28. Managing Users, Files, and Printers • Working with Long File Names in Windows 98 • Storing the LFN in a FAT directory • Windows is limited to 32 byte directory entries • Windows 98 uses multiple directory entries to store information about files with long file names • A single primary directory entry holds the 8.3 alias of the long file name • As many secondary directory entries as necessary are used to store the entire LFN

  29. Managing Users, Files, and Printers • Working with Long File Names in Windows 98 (continued) • Creating the 8.3 Alias • Windows 98 removes illegal characters from a LFN • The first six remaining characters are used, followed by a tilde (~) and a number between 1 and 99 for the first 99 files that share the same first six characters • If there are more than 99 such files, Windows uses the first 4 legal characters, followed by a tilde and a number starting with 100 and increasing from there

  30. Managing Users, Files, and Printers • Installing Printer Drivers • Plug and Play printers may be installed automatically • The user may be prompted for a CD for drivers or additional support files • Some printers require the use of the manufacturer's installation program

  31. Managing Users, Files, and Printers Step-by-Step 13.08 Installing a Printer Driver Page 38

  32. Troubleshooting Common Windows 98 Problems • Resources for Troubleshooting • Windows Help • Installation guides • Usage guides • Troubleshooters • Device Manager • Reveals conflicts and information on causes • Uninstall device drivers • Disable devices when troubleshooting

  33. Troubleshooting Common Windows 98 Problems • Resources for Troubleshooting (continued) • The Registry Editor • A central location for Windows configuration settings • When troubleshooting, it may be necessary to directly edit the registry • Normally, changes to the registry are made by Control Panel applets or setup programs • The registry editing tool, REGEDIT, can be launched from the Run dialog box

  34. Troubleshooting Common Windows 98 Problems • Windows 98 Fails During Startup • Possible causes • Missing or corrupt driver files • Incorrect registry settings • The registry may be corrupt • The system may be infected with a virus

  35. Troubleshooting Common Windows 98 Problems • Using Safe Mode to Correct Problems • Windows starts up without many drivers and components • Windows may enter safe mode automatically if it detects a problem at startup • Work in safe mode to find and correct the source of the problem

  36. Troubleshooting Common Windows 98 Problems Step-by-Step 13.09 Starting in Safe Mode Page 42

  37. Troubleshooting Common Windows 98 Problems • A Program Stalls in Windows 98 • First wait to see if it resolves itself • Attempt to save any open data files • If the program is still unresponsive press CTRL+ALT+DELETE to open the Close Program box • Select the non-responsive program and click Close • If another dialog box appears, click End Task • Problem resolved? Then done • Problem not resolved? Repeat steps, close programs • Save all data, close all programs, restart Windows

  38. Troubleshooting Common Windows 98 Problems • Explorer Performed an Illegal Operation • Close the Explorer Illegal Operation dialog box • Save all data • Close all applications • Restart the computer

  39. Troubleshooting Common Windows 98 Problems • Fatal Exception Error: The Windows 98 Blue Screen of Death • Research and solve the problem • Make note of the top two lines of information and then press any key to return to the desktop • If returned to the desktop, save all data files, close all open applications, and restart Windows • Research the problem using the two lines of infor-mation copied from the BSOD

  40. Troubleshooting Common Windows 98 Problems • Fatal Exception Error: The Windows 98 Blue Screen of Death (continued) • If You Can’t Fix It, Avoid It! • Attempt to avoid fatal exception errors by avoiding the situations that bring them on • Practice “simple computing”

  41. Troubleshooting Common Windows 98 Problems • Windows 98 Shutdown Problems • Windows 98 second edition – possible conflict with APM and BIOS • Window 98 first edition – see Knowledge Base article Q202633, “How to Troubleshoot Windows 98 Shutdown Problems”

  42. Troubleshooting Common Windows 98 Problems • Poor Performance • May be due to running in MS-DOS Compatibility Mode • Check the Performance tab of the System Properties dialog box to ensure that File System and Virtual Memory are both using 32-bit OS components.

  43. Chapter Summary Measure the Features, Strengths, and Weaknesses of Windows 98 • Windows 98, an upgrade from Windows 95, was the first Microsoft OS targeted at the consumer market and the last version of Windows to still have ties to the MS-DOS operating system. • Windows 98 is available in two editions: the original 1998 release and Windows 98 Second Edition, released a year later.

  44. Chapter Summary Measure the Features, Strengths, and Weaknesses of Windows 98 • The Windows 98 desktop resembles the Windows 95 desktop, with modifications such as the integration of Internet Explorer, which is apparent if you turn on Active Desktop and add the channel bar. • An Active Channel bar contains hyperlinks to services that maintain an Active Channel web site, which delivers updated information to the user’s computer at scheduled intervals.

  45. Chapter Summary Measure the Features, Strengths, and Weaknesses of Windows 98 • The Microsoft Knowledge Base is a database of problem-resolution articles maintained by Microsoft. • The Quick Launch tool bar is a small, optional toolbar on the task bar that can contain icons for programs. Quick Launch toolbar icons launch programs with a single click.

  46. Chapter Summary Measure the Features, Strengths, and Weaknesses of Windows 98 • Windows 98 has improved GUI navigational features, such as the Show Desktop button on the Quick Launch toolbar (assuming that you enable the Quick Launch toolbar). Show Desktop minimizes all open windows. • Windows 98 supports three file systems, FAT 12, FAT16, and FAT 32; it can store long file names in all three file systems.

  47. Chapter Summary Measure the Features, Strengths, and Weaknesses of Windows 98 • Windows 98 supports plug and play, DVD drives, universal serial bus (USB) devices, and IEEE 1394 (similar to Apple’s FireWire) devices. • Windows 98 has power management features that allow hardware components to be powered down when not in use. • The broad hardware and power management support features appeal to laptop users.

  48. Chapter Summary Measure the Features, Strengths, and Weaknesses of Windows 98 • Windows 98 performs better than its predecessor, with faster bootup, shutdown, and program loading. • To support old MS-DOS and Windows 3.x applica-tions, Windows 98 has configuration options and a special mode called MS-DOS mode. • The Windows 98 file systems do not provide security, have limited recoverability, and do not provide file compression at the file level. The OS has a file com-pression capability that is actually disk compression and creates a single point of failure.

  49. Chapter Summary Measure the Features, Strengths, and Weaknesses of Windows 98 • You can use MS-DOS drivers in Windows 98, but this will cause Windows 98 to run in MS-DOS compatibility mode, which degrades performance and is more prone to failure. • The combination of 16-bit and 32-bit code in Windows 98 makes it less stable. • Windows 98 is no longer a viable choice for a new OS, because it has been replaced by newer, improved desktop versions of Windows.

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