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Gain insights from a former Director's reflection on national public sector reforms, results, implementation pathways, and citizen-centric delivery mechanisms. Discover key reforms and the impact on national governance structures.
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PractitionerPerspectivesontheFrontiers of Results and Performance Management • Prepared by DIEGO DORADO • Former Director of Evaluation of Public Policies, Planning Department, Government of Colombia • Washington DC., May 10, 2012
Main questions … Whatis "performance-orientated" aboutthenationalpublic sector reformprogram - ifthe plan wasjusttofocusonefficiency and servicequality, howwouldithavebeenanydifferent? Havetheresultsbeenworththetremendousinvestment of time, money and effort? How do youknow? Whichspecificreform do theythinkwillstill be around in 10 years time? Why? • Prepared by DIEGO DORADO • Washington DC., May 10, 2012 ddorado@worldbank.org
Whatis "performance-orientated" aboutthenationalpublic sector reformprogram - ifthe plan wasjusttofocusonefficiency and servicequality, howwouldithavebeenanydifferent? • Since 2002 Colombia starts a Modernization of the State Reform: two loans PRAP and M&E Strengthening. • It was focus on both … efficiency and service quality … Useful to have a better understanding of how institutions works Useful for the administrative management monitoring • Prepared by DIEGO DORADO • Washington DC., May 10, 2012 Source: PRAP Evaluation - DNP ddorado@worldbank.org
Havetheresultsbeenworththetremendousinvestment of time, money and effort? How do youknow? Source: Sinergia - DNP • Prepared by DIEGO DORADO • Washington DC., May 10, 2012 ddorado@worldbank.org
Whichspecificreform do theythinkwillstill be around in 10 years time? Why? 1 Silos Breakers 2 Routines Generation Six areas to improve …. 3 Citizen Matters 4 Delivery Strengthening 5 6 Subnational Deliverology Implementation Path • Prepared by DIEGO DORADO • Washington DC., May 10, 2012 ddorado@worldbank.org
1 Silos Breakers Governments are creating new institutional arrangements to achieve cross sectorial goals …. • Colombia • AltasConsejerias (August, 2010) • Departamentopara la Prosperidad Social (Nov, 2011) • Peru • Ministerio de Desarrollo e Inclusión Social (Sept, 2011) • Ecuador • MinisterioCoordinador (Jan, 2008) • Prepared by DIEGO DORADO • Washington DC., May 10, 2012 ddorado@worldbank.org
2 Routines Generation Good standard's requires practice …. Practice requires routines … How often we need performance information? Why we need to monitor performance? Don´t transfer your problems to others… Fix it • Prepared by DIEGO DORADO • Washington DC., May 10, 2012 ddorado@worldbank.org
3 Citizen Matters We can not forget to who we work for …. Delivery Chain • Prepared by DIEGO DORADO • Washington DC., May 10, 2012 ddorado@worldbank.org
4 Delivery Strengthening A Delivery System is a network of organisations involved in the delivery of a given outcome(s) to the public (PMDU - UK) Source: PMDU - UK • Prepared by DIEGO DORADO • Washington DC., May 10, 2012 ddorado@worldbank.org
5 Subnational Deliverology The responsibilities to deliver public goods to the citizens is increasing at the subnational levels … What is the right delivery system for a subnational level, considering their institutional capacity? • Prepared by DIEGO DORADO • Washington DC., May 10, 2012 ddorado@worldbank.org
6 Implementation Path There are several stages for the implementation of the Delivery System methodology Source: Sinergia - DNP • Prepared by DIEGO DORADO • Washington DC., May 10, 2012 ddorado@worldbank.org
THANKS • Prepared by DIEGO DORADO • Washington DC., May 3, 2012 ddorado@worldbank.org