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Understanding Performance Management: A Continuous Process for Organizational Success

Performance management is a continuous process critical to effectively managing individuals and teams, aimed at achieving high organizational performance levels. It fosters a shared understanding of expected outcomes and provides a framework for leading and developing personnel. Key elements include performance improvement, behavior management, training, coaching, and comprehensive feedback mechanisms. Utilizing tools like the Employee Cycle and competency frameworks ensures alignment in hiring, goal-setting, and ongoing development. This holistic approach promotes not only individual growth but also overall team effectiveness, driving organizational success.

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Understanding Performance Management: A Continuous Process for Organizational Success

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  1. Performance Management Pesewa Presentations

  2. Performance Management Definition: “ A continuous process which contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance. It establishes a shared understanding of what is to be achieved and an approach to leading and developing people”

  3. How does it work? • Continuous • Strategic • Systematic • Should incorporate • Performance Improvement • Development • Managing of behaviour

  4. Performance Reviews Training Learning and development Coaching Mentoring Teams 360 feedback One-to-one meetings Competency framework Measure performance Rewards / incentives Progressive discipline Tools that companies use:

  5. The ‘Employee Cycle’ New Hire Desired Performance Goals & Expectations Coaching & Training Feedback & Reviews Progressive Discipline

  6. The Upward Spiral Promotion New Hire Desired Performance

  7. “Selecting the Best” New Hire (or Promotion)

  8. Hiring Tools • Setting competencies • Finding the right candidates • On-line recruiting • 3 step behavioural interview process • Management and HR involved • Branch visits • Assessment Centres • Onboarding • Setting expectations in the interview process

  9. Goals, Coaching, & Development New Hire Goals & Expectations Coaching & Training

  10. “Reviews & Feedback” New Hire Goals & Expectations Coaching & Training Feedback & Reviews

  11. Progressive Discipline New Hire Desired Performance Goals & Expectations Coaching & Training Feedback & Reviews Progressive Discipline

  12. The Upward Spiral Promotion New Hire Desired Performance

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