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Christina M. Steiner, Eva Hillemann , Alexander Nussbaumer, and Dietrich Albert

Christina M. Steiner, Eva Hillemann , Alexander Nussbaumer, and Dietrich Albert Cognitive Science Section , Knowledge Management Institute, Graz University of Technology.

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Christina M. Steiner, Eva Hillemann , Alexander Nussbaumer, and Dietrich Albert

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  1. Christina M. Steiner, Eva Hillemann, Alexander Nussbaumer, and Dietrich Albert Cognitive Science Section, Knowledge Management Institute,Graz University of Technology 13th International Conference on Knowledge Management and Knowledge Technologies (i-KNOW)4-6 September 2013, Graz, AustriaEU Dissemination and Exploitation Day

  2. Overview • A HR-related Trend and Challenge • The CULTURA Project • Project Overview • Evaluation in CULTURA • Applying CULTURA Evaluation Approaches to HR Management • Summary CULTURA – Cultivating Understanding and Research through Adaptivity

  3. A HR-related Trend and Challenge • Employee surveys as key instrument in HR development and management • Collecting employees’ opinions, expectations, needs, suggestions • Basis for change processes • Goal: ‘learning organisation’, employee satisfaction, performance improvement CULTURA – Cultivating Understanding and Research through Adaptivity

  4. A HR-related Trend and Challenge • Target topics of employee surveys • Employment • Workplace design • Salaries and employee benefits • Communication/information • Collaboration • Personal self-fulfillment • Training and developmentpotentialities • Behaviour of and relation to boss • Organisation CULTURA – Cultivating Understanding and Research through Adaptivity

  5. A HR-related Trend and Challenge • Employee surveys and technology evaluation • Introducing technology or software applications for job-related tasks • Evaluating the impact of change processes • Addressing quality of the technological solutions • User-centrered evaluation onrelevant quality aspect • Usability, user acceptance etc. CULTURA – Cultivating Understanding and Research through Adaptivity

  6. A HR-related Trend and Challenge • Methodology • Questionnaires • Interviews • Need for systematic approach! • Conceptual design and execution • Clearly defined goal • Appropriate instruments/questions • Sound data analysis  Often a challenge CULTURA – Cultivating Understanding and Research through Adaptivity

  7. The CULTURA Project CULTivating Understanding and Research through Adaptivity • http://www.cultura-strep.eu/ • Project type: Small or medium-scale focused research project (STREP) • Funding body: European Commission, ICT, Framework 7 • Funding scheme: Collaborative project • Start date: 01 February 2011 • Duration: 36 months • Total value: € 3,912,222 • EU funding: € 2,869,525 CULTURA – Cultivating Understanding and Research through Adaptivity

  8. The CULTURA Project • Consortium • Trinity College Dublin • Knowledge and Data Engineering Group (KDEG) - Coordinator • Department of History • IBM Haifa • Sofia University • Commetric • University of Padua • Pintail • Graz University of Technology CULTURA – Cultivating Understanding and Research through Adaptivity

  9. The CULTURA Project • CULTURA will provide an interactive user environment and innovative services and which support and dynamically tailor the investigation, comprehension and enrichment of digital humanities artefacts • CULTURA testbeds • two contrasting digital humanities artefact collections involving textual artefacts and image-based artefact collections • 1641 Depositions, IPSA Collection CULTURA – Cultivating Understanding and Research through Adaptivity

  10. The CULTURA Project • CULTURA Methodologies • Normalisation • Entity and relationship identification • Social and influencer networks analysis • Personalisation • End user groups CULTURA – Cultivating Understanding and Research through Adaptivity

  11. The CULTURA Project • Corpus agnostic research environment for digital cultural heritage collections • Integrating a suite of intelligent services • Personalised and adaptive access to cultural artefacts for a wide spectrum of users CULTURA – Cultivating Understanding and Research through Adaptivity

  12. The CULTURA Project CULTURA – Cultivating Understanding and Research through Adaptivity

  13. Evaluation in CULTURA • Overall Goal • Defining and carrying out sound evaluations of the project outcomes and the project itself • Tasks • Specification of evaluationmethodologyasbasis for empiricalevaluations • Evaluation service • Internalprojectevaluation CULTURA – Cultivating Understanding and Research through Adaptivity

  14. Evaluation in CULTURA • Evaluation model for the CULTURA Environment • Components of user system interaction in CULTURA • Evaluation qualities on the axes between them • Theoretical basis for empirical evaluation CULTURA – Cultivating Understanding and Research through Adaptivity

  15. Evaluation in CULTURA • Evaluation service Equalia • Supporting systematic and sound evaluation • Modelling evaluation goals • Collecting evaluation data • Analysing and consolidating data • Specification of evaluation model • Quality model and survey model • Formal definition of WHAT and HOW of evaluation CULTURA – Cultivating Understanding and Research through Adaptivity

  16. Evaluation in CULTURA • Different modes for data collection  mapped to evaluation qualities • Questionnaires • Judgets • Sensors CULTURA – Cultivating Understanding and Research through Adaptivity

  17. Evaluation in CULTURA • Evaluation reports with Equalia • Automatically created • Based on underlying evaluation model • Mean values and aggregations of raw data • Generation of diagrams and data export • Triangulation of different data sources CULTURA – Cultivating Understanding and Research through Adaptivity

  18. Evaluation in CULTURA • (Re-) Use of Equalia • Developed to support evaluation of CULTURA Environment • Reusability and interoperability • Reusing evaluation models • Loose coupling with evaluated system • Exploitation in different evaluation contexts CULTURA – Cultivating Understanding and Research through Adaptivity

  19. Evaluation in CULTURA • Internalevaluation • Monitoring of the project work and progress CULTURA – Cultivating Understanding and Research through Adaptivity

  20. Applying CULTURA Evaluation Approaches to HR Management • Inspiring and supportingemployeesurveys by CULTURA • Specification of what and how of employeesurvey • Adopting/adaptinginternalevaluationapproach CULTURA – Cultivating Understanding and Research through Adaptivity

  21. Applying CULTURA Evaluation Approaches to HR Management CULTURA – Cultivating Understanding and Research through Adaptivity

  22. Applying CULTURA Evaluation Approaches to HR Management • Using Equalia for designing, conducting, and analysingemployeesurveys • Makingemployeesurveyswell-organised and more efficient • Questionnaires for allkinds of employeesurveys • Judgets and sensors for continuousevaluation data collectionwhentechnologyisused CULTURA – Cultivating Understanding and Research through Adaptivity

  23. Summary • Employeesurveysneed to be systematic and professional • CULTURA evaluationapproachesmaysupportdesigning and carrying out employeesurveys • Systematicanalysis of aspects (qualities) to be addressed • Internalevaluation model as a startingpoint for definition of relevanttopics • Equaliaaspowerfultool to model, design and analyseemployeesurveys CULTURA – Cultivating Understanding and Research through Adaptivity

  24. Christina Steiner -- christina.steiner@tugraz.at • Project website -- http://www.cultura-strep.eu/ Thank youfor your attention! CULTURA – Cultivating Understanding and Research through Adaptivity

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