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Navigating the Challenges of Portable Device Connectivity in the Modern Workplace

Explore the complexities and solutions related to portable device connectivity in business settings, covering ownership, battery life, security, and more. Learn how to address issues such as lost devices, data leakage, and personal use policies effectively.

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Navigating the Challenges of Portable Device Connectivity in the Modern Workplace

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Presentation Transcript

  1. Those ?! Portables CPIS 210 John Beckett

  2. Operating System • Palm OS • Microsoft • Windows CE • Windows Mobile / Pocket PC • Apple iOS • Android • Blackberry • Symbian • Kindle • Nook

  3. Net Connectivity • WiFi, WiMax • Special case: Airplanes that use satellites • Cell phone network • Bound to a carrier? • Monthly fee (or not: Kindle example) • Hard wire

  4. Blue Tooth • Local connectivity with devices • Device must be “bound” • Security tends to lag other devices

  5. Device Connectivity • USB • Portable is a device, looking like disk drive or accessible through host software such as iTunes • Portable is a controller, using external devices as memory (may not serve other functions) • Flash memory slot • Is there any “internal” memory? • How do “internal” and Flash memory relate to each other? • Video • Does it have a real “driver?”

  6. Battery Life • Smaller devices tend to have worst battery life • e.g. iPhone • Longer-lasting devices may take longer to charge • Common charging source: USB

  7. Challenges

  8. Ownership • Company owned: Any personal use by employee constitutes a taxable benefit and requires: • Accounting with objective basis such as time • Withholding of taxes and reporting on W-2 • Personally owned: Do you have a right to require them to maintain this “tool” for their job?

  9. Employee Time • Personal use subtracts directly from work time • Personal use destroys context, costing time both directly and indirectly (due to errors and context re-establishment) • Increasing availability of your employees to those you serve may increase your effectiveness

  10. Lost Device • Can you replace it quickly? • Hardware • Software • Data • Is your data protected?

  11. Information Leakage • Data may be leaving your site in the portable’s memory • The portable might be beaming data off-site • Employee may be using the portable instead of designated functions (e.g. calendar, notes) • Data might fall in the wrong hands • Data might get lost and you could not prevent it

  12. Summary • Portables are here to stay • Portables are subject to constant “churn” • Control issues become more difficult with portables • Support becomes more challenging because you have more types of portables

  13. Answers – Lost Device • Keep data on a central server • Key fob to alert when left behind

  14. Ownership • Give to employee • Report as taxable income • Allow personal use • Require availability for work

  15. Corporate Net Security • Main server pushes settings to client devices (require controlled devices) • Separately firewalled wireless net for portables – assume some hostility

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