Get the most ‘Bang’ for your student worker ‘Buck’

1. Get the most ‘Bang’ for your student worker ‘Buck’ How to turn your student worker into an invested, productive, professional team member.

2. outline • Getting the right employee • Training the employee • Creating an environment • Empowering the employee • Rewards

3. Getting the right employee

4. Getting the ‘Right’ EmployeeInterview • Make sure they are a good fit • Ask probing questions • ? • ? • ? • ? • Don’t interview alone • Multiple points of view • Do you catch my meaning? • ?

5. Getting the ‘Right’ Employee Interview • Make sure they want to and can fit the position • Job Description • Let them read it • Let them ask questions • Explain important areas of the job • Let’s test it! • Have them fill out a form • Ask scenario questions • Call that reference

6. Getting the ‘Right’ Employee Interview • This is a college…….let’s learn something! • Current student workers • Ask them to critique the job description • Let them submit some interview questions • Have them sit in on the interview • Interviewee • Invite them to ask for a critique • Suggest a visit to career services • ?

7. Getting the ‘Right’ Employee • Beware of Stereotyping • A 4.0 does not make me smarter than Vanna • A 0 EFC does not mean I have sticky fingers • An 8 ACT does not make me dumber than Homer Simpson

8. Training the employee

9. Training the employeea manual is a wonderful thing • Tour • New place or New point of view • Expectations • Time • Scheduling • Expectations

10. Training the employee a manual is a wonderful thing • Computer • IT • Our Office • Short cuts • Work flows • Documents • Their 1st task…..fill them out • Explain them

11. Training the employee a manual is a wonderful thing • Programs • Federal Aid • Their 2nd task: Fill out the FAFSA (fafsademo.test.ed.gov) • Their 3rd task: Fill out LC and MPN • Outside aid • Their 4th task: Sign up for Fastweb • Their 5th task: Search for outside aid • College aid • Their 6th task: Fill out a Scholarship application or other in-school aid application • Know your handouts • Where do you find them • What are the rules

12. Training the employee a manual is a wonderful thing • SAP…..Yes they CAN!! • FERPA……again • The Job • Begin work process • During work process • End work process • Working alone • Specific policies for our office • The Staff • What do you do? • Who do I ask?

13. Creating an environment

14. Creating an environmentshould I call the epa? • Define • What kind of college • What kind of office • Sustain • Workspace • Dresscode • Attitude • Customer Service • Expectations • When to say “when” • Co-worker service • Modify (change with the times)

15. Empowering the Employee

16. Empowering the EmployeeOne of the strongest characteristics of genius is the power of lighting its own fire – John W. Foster • Training – Knowledge is Power • Resources – Teach them to fish • Investing – Owning the job

17. Rewards

18. RewardsSpin that wheel • For the Office • More productive employees • Less stress in the office • (Future counselor?) • For the college • More professional employee • Less complaints • For the student • Good work habits • Good job experience