1 / 8

Supply Chain Relationships

Supply Chain Relationships. Chapter 15. Systems Approach to Supply Chain. Upstream . Supplier. Manufacturer. Distributor. Retailer. Customer. Downstream. Information technology has been a driving force behind the ability to coordinate these interrelated activities.

leopold
Télécharger la présentation

Supply Chain Relationships

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Supply Chain Relationships Chapter 15

  2. Systems Approach to Supply Chain Upstream Supplier Manufacturer Distributor Retailer Customer Downstream Information technology has been a driving force behind the ability to coordinate these interrelated activities

  3. Impact of Supply Chain Management

  4. Managing the Supply Chain for Services • Since services cannot be inventoried, they have difficulty buffering themselves from changes in demand • To deal with this problem: • Reservation systems • Optimizing time between service appointments for mobile workers • Managing idle capacity of service workers • Outsourcing

  5. Outsourcing • Reasons for outsourcing • Allows the firm to focus on its core competencies • Service may be cheaper to purchase from an outside source than to perform in-house • Provides access to the latest technology without the investment • Leverages benefits from a supplier who has economies of scale

  6. Outsourcing • Cautionary considerations: • Loss of direct control over quality • Jeopardizes employee loyalty because of fear of job loss • Expose to data security and customer privacy issues

  7. Outsourcing • Cautionary considerations: • Dependence on one supplier compromises future negotiation leverage • Additional coordination expense and delays • Atrophy of in-house capability to perform outsourced service

  8. Examples of Outsourcing

More Related