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전사적 컨텐츠 관리를 위한 시스템 구현 전략

전사적 컨텐츠 관리를 위한 시스템 구현 전략. 2003. 4. 8 대우정보시스템 SNS 사업본부. ECM 에 대한 이해. ECM ?. 등장배경 정의 구성요소 기능 발전방향. Multi-channel Information Product. Content ?. Multiple users in Multiple Media. DAM. KM. CMS Application. CMS. Multiple Point Solution. EDM. WCM. EP.

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전사적 컨텐츠 관리를 위한 시스템 구현 전략

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  1. 전사적 컨텐츠 관리를 위한 시스템 구현 전략 2003. 4. 8 대우정보시스템 SNS사업본부

  2. ECM에 대한 이해 ECM ? • 등장배경 • 정의 • 구성요소 • 기능 • 발전방향

  3. Multi-channel Information Product Content ? Multiple users in Multiple Media DAM KM CMS Application CMS MultiplePointSolution EDM WCM EP Other Enterprise Application ERP CRM Content Chaos

  4. Three Stages of Content Management 2005 CM isComprehensive 2003 Controlled Chaos 2001 EDM EDM EDM WCM WCM WCM DAM DAM DAM Content Free-for-all 1990 ECM (Source: Gartner Research) (Source: Forrester Research)

  5. ECM 이란 Enterprise Content Management 기업/기관 내에 존재하는 다양한 포맷의 컨텐츠인 document, image, multimedia, audio 등을 통합 플랫폼을 통해 관리 보통 컨텐트 생성, 출판, 배포, 보관 등으로 정리되는 컨텐츠 라이프 스타일 전체를 관리

  6. KM DAM ECM Collaboration Other Enterprise Application WCM EDM …… Web Content Structured Document Unstructured Data Rich Media ECM 구성요소

  7. ECM 주요 기능 • User Trend Analysis • Integration with other application • Automatic Workflow bySpecialization • Quality Assurance • Template Entry • Content authoring and Aggregating • Automatic Categorization • Metadata Handling Creation and Collection Analysis&Workflow Management Repositing &Managing Content Lifecycle Publishing &Delivery • Content Storage • Link Management • Change management • Role based Security • Web Publishing • Multi-channel Delivery • Personalization • Syndication

  8. Consolidation of Multiple Content Type Content-based collaboration ECM Greater Collaborative and Portal-like capabilities Portal Platform System Web Service will play a key role Integrate with all Enterprise Applications ECM 발전방향

  9. ECM 구축전략 • Unified Content Strategy • 솔루션 도입 시 고려사항 • From simple CM to enterprisewide CM

  10. Unified Content Strategy A repeatable method of identifying all contentrequirements up front, creating consistently structured content for reuse, managing that content in definitive source, and assembling content on demand to meet your customer’s needs. Benefit • A coherent enterprise content strategy • Faster time to market • Consistent and accurate content • Reduced creation, maintenance and production costs • Reduced translation costs (Source: The Rockley Group)

  11. Unified Content Strategy Analysis • 분석 대상 • Business needs • Information • Process • Skill set • Technology Designing Information Model Metadata • Main uses of metadata • Reuse • Retrieve • Track Structuring content • Defining Structure • Identify content for different audiences/product lines/ platforms • Identify how content will be reused • Set guidelines for each information type • Formalize and publish structured content Changing processes and roles Dynamic content • Personalization • Customer profile • User selection • Profiles, selection and Personalization Automated workflow The role of XML Enterprise content management technology (Source: The Rockley Group)

  12. Product • Services • Company • Platforms • Scalability • Usability • Manageability • Security • Application development tools • Professional Services • Ongoing support • Financial performance • Organizational capabilities and competencies • Market position and strengths • Initial costs • Ongoing costs • Document management • Imaging • Workflow • WCM • Integrated CM Component 솔루션 도입 시 고려사항 • Functionality • Technical Architecture • Investment • Services and Support • Viability • Vision (Source : Gartner)

  13. From simple CM to enterprisewide CM • 80/20 rule • Integration and Interoperability • What is the long-term content strategy into which tactical solutions must fit? • How does this project fit into the overall architectural direction of enterprise? • If a document management system is already in place, should it be augmented or superseded?

  14. PHAROS.NET 솔루션 소개 • PHAROS.NET • PHAROS.NET의 ECM 구현 방안 • Solution Architecture • 기능 화면 예 • .NET 적용효과 • Solution Roadmap • 기대효과 • 구축사례

  15. PHAROS.NET 기관이 보유하고 있는 다양한 컨텐트를 각각의 특성에 맞게 통합 관리하고, 이용자의 정보이용 목적에 적합한 맞춤화된 서비스 제공하여, 새로운 지식창출의 기반을 구축하고자 하는 전사컨텐츠관리(ECM)솔루션

  16. KM EDM 기록물관리 AFPS Workflow Digital Library Solution EI ERP PHAROS.NET 목 표 • 컨텐츠별 고유한 특성을 반영한 솔루션 구현 • 다양한 검색서비스 제공 • 디지털화된 컨텐츠 뿐만 아니라 소장자료와 같은 실물 컨텐츠도 관리 • Enterprise Application과의 웹서비스를 통한 연계

  17. Search Cataloging Imaging Encoding PHAROS.NET Framework Page Generation Site Deployment Workflow PHAROS.NET의 ECM 구현 방안 HTTP Webservice or Virtual Content Repository Metadata Tagging Creation/Destruction Management Distribution

  18. Archives Site Manager 컨텐츠유형설정Component 컨텐츠입력관리Component • Authoring • Search • Encoding • Circulation ContentRepository Managed Publishing API (MCMS) 관리업무정의Component 이용자서비스관리Component Database Management Component Customer Service • Search • Contents Service • Personalized Services Content Management Component Management DB Presentation Layer Data Layer Business Layer Solution Architecture

  19. 기능 화면 예 • 컨텐츠 메타정보 입력

  20. 기능 화면 예 • 컨텐츠 유형정의

  21. 기능 화면 예 • 원문이미지 및 멀티미디어자료 관리

  22. 개발도구: VisualStudio.NET (C#, ASP.NET) • 운영환경 • 운영체제: Windows98 이상 DBMS: MS-SQL Server 2000 • 관련 .NET Server: MS Content Management Server • 웹서버: MS IIS 웹브라우저: IE 6.0이상 웹서비스 활용 용이 개발자 생산성 향상 MS의 다른 솔루션들과의 통합 용이 .NET 적용효과

  23. 3단계 2004년 2단계 2003년 Smart Enterprise Suite 지향 1단계 2003년 • 포탈의 기능도 가진 포괄적인 ECM 완성 Enterprise Application 연계 • CRM, ERP 등 Enterprise Application 과의 연계 PHAROS.NET Framework 구축 • EDM, WCM, DAM의 개념을 통합할 수 있는PHAROS.NET Framework Solution Roadmap

  24. 기대효과 Real-time Enterprise 실현 Content-based Infrastructure 구축 컨텐츠를 활용한 수익 창출 일관된 컨텐츠 관리 체계로 이용 확대 고객 및 이용자들의 만족도 향상을 통한 협력 강화

  25. 구축사례 • 사내 제안서공유시스템 구축 • 울산대학교 도서관 적용 예정(4월 중순 이후)

  26. 감사합니다. 김진희 libink@disc.co.kr

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