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Best Revenue Generators Serving the Most People

Best Revenue Generators Serving the Most People . Arq. Juan Francisco Yee Visualiza Guatemala. How its looks like???. A System that promotes services at cost that all patients can afford. A System that promotes High Quality services to all no matter who you are or your income.

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Best Revenue Generators Serving the Most People

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  1. Best Revenue Generators Serving the Most People Arq. Juan Francisco Yee Visualiza Guatemala

  2. How its looks like??? • A System that promotes services at cost that all patients can afford. • A System that promotes High Quality services to all no matter who you are or your income. • A System that tries to break the barriers that do not allow people to have access to eye care.

  3. But more important, a System that cares about people.

  4. Components • Sliding fee scale • Optical Shop • Other services • Flow of the patient and time • Procurement • Management Values • Talent Management

  5. Sliding fee • a sliding fee scale creating affordable pricing that more patients can afford • Price structure, it is so simple and attractive that the patients paying capacity is self selective • Services at cost that all patients can afford. • Offering Phacoand foldable lenses at a higher price

  6. Optical Shop • Optical shop – important tool to create revenue • Good display of the frames • In the social area people do not just buy cheap Frames but they are willing to buy more expensive Frames. • The most expensive in the middle, the frames that moves less up and very cheap down.

  7. Display of theframes

  8. Other services • Health care more comprehensive to the patients (Internist, Nutritionist, other specialties) • Insurance • Software for other eye clinics • Technical Support • New modules • Activities that attract rich people to your institutions

  9. Visualiza Soft ware Golf Tournament

  10. Patient Flow and Time • Define The standard of the service • The service is defined by the clinical together with his team, not every doctor individually. • The patient have to perceive the flow and the good service focused on themselves

  11. Defining the Standard of Service • Defining the sequence of a patient clinic (Flow) Reception Dilatation Preparation Appoiment Exam Counselling Surgery Pharmacy Optical Cashier

  12. Defining the Standard of Service • Time is one of the most important measurements, time allocation, time management and making effective time is everyone's responsibility. • We measure time to see bottlenecks and make changes in the instant

  13. The Time • The time that we measure to define the quality of service is: • -Waiting Time • -Service Time • -Time in the Clinic • Service time is the time that the patient is in the examination room with the doctor.

  14. The Time • Waiting time is on Red, Examination time is on green and in yellow is service time and we dont measured. Dilatation Preparation Exam Counselling Surgery Pharmacy Optical Cashier

  15. Procurement • Cost Have to be reduce • Annual Planning • Requirements from all the departments • Buy on bulk • A good system and procedures

  16. Example of procurement process Paraguay - Octubre 2008 Conferencia impartida por: Arq. Juan Francisco Yee

  17. Mainmenu Paraguay - Octubre 2008 Conferencia impartida por: Arq. Juan Francisco Yee

  18. Howtomake a procurement

  19. Format of theprocurement

  20. Autorization process

  21. AutorizationProcess

  22. Ready for accounting

  23. Formatforaccounting

  24. MakeCheckbyaccounting

  25. Archiving purchase on storage

  26. Whatismanagementbyvalues Itis a tool of strategicleadership ... ….basedontheappreciationof theperson

  27. Management byValues ​​As leadershiptool • Objective: Increaseprofitabilitythroughdifferentiation in a marketincreasinglydemanding and changing • Base: Directfrom a set of sharedvalues ​achievinga total employeeinvolvement in theirwork

  28. The role of theperson in the Management byValues Theseinvolve ... CognitiveArea ... thewholeperson ... EmotionalArea throughadjustment .. between ... Values ​​of the individual Corporatevalues Whatan individual asktoyourcompany in exchangefortheirwork? Whatthecompanyoffersitsworkers?

  29. Howtoapply?? Personal change Self-knowledge Choosingvalues New behaviors Changingattitudes EmotionalControl PRINCIPIOS: effectiveness Iniciative Respect. Contribution Relationshipwithothers

  30. CHANGE Communicationskills InternalComunication Development of EmotionalIntelligence Choosingvalues OrganitationalLevel Individual Level continuousImprovement Changingattitudes ChangingObjectives new behaviors new procedures

  31. Personal Excellence Professional competence Life and work Decisionmaking QualityLife ValueSystem Formation

  32. Talent Management • Talent management refers to the process that develops and incorporates new members into the workforce, and also develops and retains existing human resource. • Talent Management seeks basically rewarding those individuals with high potential, treated as talent within their workplace.

  33. Talent Management Actions With the Highest Impact on Revenue

  34. Thanks Most of the important things in the world have been accomplished by people who have kept on trying when there seemed to be no hope at all. Dale Carnegie

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