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Explore the impact of mobility on the modern workplace, with insights from the USDA Deputy CIO on the shifting landscape. Discover how mobile computing is reshaping customer interactions and employee productivity, driving the need for secure and efficient technological solutions. Learn about USDA's user segmentation strategies and the increasing prevalence of smartphones for work-related tasks. Dive into short-term goals and long-term roadmaps for cost-effective business delivery using streamlined and secure technologies. Seize the opportunity to transform your operations with the USDA's anywhere-access initiative.
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1. Keynote August 23, 2011
Charles McClam, USDA Deputy Chief Information Officer
Federal Mobile Computing Summit 1
2. Mobile Computing Priorities 2
3. In 2 years, nearly 75% of U.S. employees will work outside traditional office environments
Field workers must achieve direct customer interactions 65-80% of the work week
Today, 70% of U.S. employees use personal devices for official business
Government drivers:
Continuity of operations is expected, no matter where an employee is located.
Office space and associated costs will be reduced and teleworking is expected to increase.
Travel is expected to significantly decline.
3 Mobility Is Changing Our World
4. 4 USDA User Segmentation
5. 5 Customers Are Already Mobile Smartphone shipments rose 75% in one year
1/3 Americans have a smartphone (and much higher for younger users)
87% go online & check email (67% daily)
25% use smartphones as their primary internet access
6. Identify short-term deliverables and long-term roadmaps
that enable improved delivery of business
at a reduced cost
with technology solutions that are simple, streamlined, secure, and supportable
6 Opportunity for Transformation
7. 7 USDA Anywhere
8. 8 Opportunity Knocks