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Website and Multimedia Accessibility

This resource provides a comprehensive overview of best practices in website and multimedia accessibility. It covers essential areas such as creating accessible documents, captioning audio and video content, and ensuring meaningful text descriptions for visuals. Designed for employers, service providers, and individuals with disabilities, it emphasizes the importance of reasonable accommodations under the Americans with Disabilities Act. The content is supported by over 3.5 million webpage requests, offering guidance and technical assistance to foster an inclusive online environment.

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Website and Multimedia Accessibility

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  1. Website and Multimedia Accessibility

  2. Website/Multimedia Accessibility • Overview • 1. About JAN • 2. Best Practices • 3. SNAP Tool Example • 4. Questions

  3. Website/Multimedia Accessibility • Consultation • Job Accommodations • All industries • All job categories • All impairments • Employment Legislation • Americans with Disabilities Act • Rehabilitation Act

  4. Website/Multimedia Accessibility • Technical Assistance • Free • National • Easy to Use • Audience Focused • Employers • Individuals • Service Providers • Others

  5. Website/Multimedia Accessibility • Knowledge Exchange • Over 40,000 Contacts • Telephone • Email • JAN on Demand • Live Chat • Social Networks

  6. Website/Multimedia Accessibility • Knowledge Exchange • Over 3.5 million Webpage Requests • News (subscribe@AskJAN.org) • Publications and Resources • JAN en Español

  7. Website/Multimedia Accessibility • Work As Your Partner • Accessible Video/Audio • Accessible Documents • Accessible Webcasts/Webinars • Accessible Distance Education • Accessible Social Networks • Accessible Online Application Systems • Accessible Websites Where to start? Be aware.

  8. Website/Multimedia Accessibility • Best Practices

  9. Website/Multimedia Accessibility 1. Review distance learning and online application systems. • Responsibility: Provide usable and understandable alternatives. • Example: Explain to students, employees, and applicants with disabilities how they can get help using the online system and how to request reasonable accommodation.

  10. Website/Multimedia Accessibility Reasonable Accommodation Distance learning students with disabilities may contact XXX coordinators via telephone, fax, e-mail, and other means to request and arrange for accommodations.

  11. Website/Multimedia Accessibility Welcome to the Hiring Center Please read the following statement carefully: XXXXX offers reasonable accommodation in the employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. Please contact any member of management at your nearest XXXXX facility. XXXXX is an Equal Opportunity Employer- By Choice.

  12. Website/Multimedia Accessibility XXXXX

  13. Website/Multimedia Accessibility 2. Use text descriptions for visual material. • Responsibility: Know the difference between essential and repetitive text descriptions; descriptions for nonessential visual material are unnecessary. • Example: Images containing content are treated differently than those with bullets.

  14. Website/Multimedia Accessibility 3. Caption audio and video. • Responsibility: A determination of open, closed, and/or audio captions must be made based on audience, venue for distribution, and script. • Example: The JAN YouTube • script includes descriptive • captions.

  15. Website/Multimedia Accessibility 4. Maintain consistent page design. • Responsibility: Headers, footers, content, and page navigation should be included in style sheets and given a skip option if applicable. Cognitive-related design elements are the most often overlooked. • Example: Dropdowns/footers should not vary.

  16. Website/Multimedia Accessibility 5. Minimize reliance on color. • Responsibility: Use computer generated testers to show visually what sites will look like to others. • Example: Red/green and blue/yellow are often misinterpreted.

  17. Website/Multimedia Accessibility 6. Allow keyboard navigation. • Responsibility: Usability tests can ensure tab order fits the user’s needs. • Example: Built-in tab order may need overridden.

  18. Website/Multimedia Accessibility 7. Program items with audio, video, and motion elements with controls. • Responsibility: Stop, go, pause, and volume elements should be tested “hands-on.” • Example: Skins may not • accurately indicate ability • to control elements.

  19. Website/Multimedia Accessibility 8. Program the default human language of each page. • Responsibility: The need to analyze accurate content to a user is not a judgment call. • Example: Use assistive • technologies such as Braille • translators and screen • reading software. <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <html lang="en"><!-- InstanceBegin template="/Templates/atozdisabilities.dwt" codeOutsideHTMLIsLocked="false" -->

  20. Website/Multimedia Accessibility 9. Provide users with accessible documents. • Responsibility: To fully test documents for accessibility, they need to be accessed and reviewed for logical order and descriptions. • Example: Use free screen reading software to review documents. http://www.nvda-project.org/

  21. Website/Multimedia Accessibility 10. Evaluate the Website. • Responsibility: Automatic checking is not asubstitute for manually testing a Website for accessibility. • Example: Use tools to test with multiple versions of • browsers.

  22. Website/Multimedia Accessibility SNAP Your Online System Into Shape 1) Selectyour team, 2) Nois not an answer, 3) Acceptchallenges, and 4) Prioritizeaccessibility first.

  23. Website/Multimedia Accessibility • green (fully accessible) • yellow (partially accessible) • red (inaccessible) flags • not applicable (NA)

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  33. Website/Multimedia Accessibility • Big Picture

  34. Website/Multimedia Accessibility • Include accessibility in the initial phases of purchasing, contracting, implementing, and updating • Make students, faculty, and applicants aware that they have accommodation choices • Use JAN for low-cost solutions, referrals, assistive technologies, and other technical assistance • Understand that 508-compliant is not always enough • Reinforce that traditional accommodations may not translate directly to electronic communications • Have an overall process (with SNAP Tool) that includes IT, disability services, students with disabilities, finance, and ADA coordinator

  35. Website/Multimedia Accessibility Accessibility Issues: Individual Specific • Vision impairments – Descriptions for images, pictures, tables in text or in audio • Hearing impairments – Captions, transcripts, volume control • Mobility/dexterity impairments – Timed responses, browser compatibility for keyboard alternatives for mouse commands, tab order • Cognitive impairments – Text to audio, distracting visuals, silence audio, complex language, lack of graphics, lack of clear and consistent organization

  36. Website/Multimedia Accessibility • ADA Amendments Act of 2008 (ADAAA) • Section 503 of the Rehabilitation Act • OCR Letters & Court Cases • NPRM for Web Accessibility Delayed

  37. Website/Multimedia Accessibility • Questions

  38. Website/Multimedia Accessibility • Contact • (800)526-7234 (V) & (877)781-9403 (TTY) • AskJAN.org & jan@askjan.org

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