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March 26 th , 2012

Discover how ADP's payment processing affects clients, vendors, and manufacturers. Explore the causes of backlogs and system changes impacting efficiency. Learn about the ADP Activity increase and the importance of timely submissions. Navigate through invoicing methods, error messages, and FAQs for a smoother process.

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March 26 th , 2012

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Presentation Transcript

  1. March 26th, 2012

  2. Maximizing Efficiency with ADP

  3. Industry Wide Processing Problem • ADP Payments affect us all • Clients • Vendors • Manufacturers • We all have an interest in ensuring the payment cycle at ADP moves as fast as possible • We are all impacted when this process bogs down, regardless of the causes

  4. ADP Activity is increased • Payouts more than last year • 2008-2009 $275 Million • 2009-2010 $270 Million • 2010-2011 $292 Million

  5. Then Why the “Backlog….” • 99% within 6 to 8 weeks processing time • Auto-approval has increased 20% with ADAM • All sectors of ADP affected • Mobility: • Is largest sector • Application form was simplified to help things

  6. Backlog.. Referenced often • Invoicing verses approvals • ADP related or external factors • Where do vendorsfit in?

  7. Major Influencers • ADP • Efficiency • Backlogs • System changes • Therapists • Accuracy of forms submitted • Timeliness of submissions to ADP (incl. corrections) • Control of Applications (see FAQ) • Vendors • Timeliness of submissions and corrections • Media used • Accuracy of submissions

  8. ADP Position on Forms (FAQs) • I feel responsible for the application form and do not feel comfortable having my client or the vendor submit it to the ADP. What should I do? • It is not your direct responsibility. Discuss your concerns with your client and the vendor and come to a mutually agreed upon process. It is the client’s decision as to who mails the application form to the ADP.

  9. Invoicing Time Comparison Paper Invoice Electronic Invoicing Arrives at ADP by 4:30 on day of cutoff Uploaded overnight Paid in next cheque run Corrections submitted electronically • Invoice generated • Mail delivery time • FIFO to be keyed in to system in Kingston • Room for errors • Corrections have to be submitted in hard copy

  10. ADP Error Messages

  11. ADP Error Messages

  12. How do I get old problems cleared? • Contact Ian via email for major issues only • Ian.Lowe@ontario.ca • Or • Contact CADA

  13. CADA Dialogue with ADP • Value for money for ADP • Open dialogue with CADA • Push to Electronic Invoicing • More efficient • Fewer key strokes and opportunities for error

  14. Want to understand Process ….. • ….. Use ADP FAQs on the web

  15. Sample Q & A • How do I make changes or corrections on an ADP application form that has been approved by the Program? • Authorizers must make the correction on the appropriate page of the application form and submit it by fax (416-327-8192) or mail, with a covering page explaining why the change(s) are required. Do not send in a new application form.

  16. Questions ???

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