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DIMENSIONS OF QUALITY ASSURANCE IN HIGHER EDUCATION AND CHALLENGES OF FUTURE

DIMENSIONS OF QUALITY ASSURANCE IN HIGHER EDUCATION AND CHALLENGES OF FUTURE. SEQUENCE OF PRESENTATION. Introduction QA systems Quality assurance in Pakistan QA system Instrumental approach Performance evaluation criteria for HEIs Self Assessment report Quality Policy

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DIMENSIONS OF QUALITY ASSURANCE IN HIGHER EDUCATION AND CHALLENGES OF FUTURE

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  1. DIMENSIONS OF QUALITY ASSURANCE IN HIGHER EDUCATION AND CHALLENGES OF FUTURE

  2. SEQUENCE OF PRESENTATION • Introduction • QA systems • Quality assurance in Pakistan • QA system Instrumental approach • Performance evaluation criteria for HEIs • Self Assessment report • Quality Policy • Quality Objectives • Conclusion

  3. INTRODUCTION • Quality in education is multifaceted, multidimensional, complex and dynamic positive concept • A discipline to ensure that university standards ,processes and procedures are appropriate and effectively implemented • QA is a systematic approach that monitors, evaluates and provides interactive feed back

  4. INTRODUCTION • Total commitment to customer satisfaction through continuous improvement and innovation is a prerequisite QUALITY NECESSARY INVOLVES A CHANGE FROM CURRENT TO AN IDEAL STATE

  5. SYSTEMS FOR QA • System is based on hypothesis that every one in institute has responsibility for maintaining and enhancing the quality of student • Requires commitment, time, effort and willingness of every one in institute • Establishment of QA system in higher education institutes is requirement of time

  6. SYSTEMS FOR QA • Four contemporary approaches for effective quality assurance systems (a) Peer review evaluation (b) Assessment and outcome (c) Total quality management (d) Accountability and performance indicator

  7. QA AROUND THE WORLD • QA was introduced in UK universities in 1992 withthree major components ,ie quality audit, teaching quality assessments and research assessment exercise • QA system in Australian higher education institutes is multidimensional, comprising of different factors including internal processes, self assessment, performance and student’s feedback • Hong Kong universities followed QA system in 1993 with major focus on curriculum design, outcomes assessment and resource provision

  8. QA AROUND THE WORLD • Malaysia higher education quality system is based on evaluations of academic programs, quality of learning opportunities , institutional capacity and management of standards • QA system in universities of Pakistan was introduced in 2003 with a slow pace in a phased manner to get full benefits of this program

  9. QA IN PAKISTAN • Quality assurance program of HEC in Pakistan comprised of three major components (a) Development of criteria and standards for various quality parameters in higher education (b) Development of processes and capacity building to ensure implementation of these criteria’s

  10. QA IN PAKISTAN (c)To develop a system to arrange regular internal and external audit • HEC has established Quality Enhancement Cells in 84 public and non public sector universities of Pakistan INSTRUMENTAL APPROACH TO QUALITY ASSURANCE IS USED WIDELY IN HIGHER EDUCATION INSTITUTIONS

  11. INSTRUMENTAL APPROACH • Quality assurance begins by stating mission and objectives of higher education institutes • Mission must be consistent with national objectives • Mission statement must be consistent with objectives, laws and aspiration of nation

  12. INSTRUMENTAL APPROACH • Identification of different functions to fulfill the mission of university and facilities • Setting up of qualitative and quantitative performance parameters • Establishment of quality assurance management system to achieve objectives

  13. INSTRUMENTAL APPROACH • Establish quality audit system QUALITY ENHANCEMENT CELL ESTABLISHED AT AIR UNIVERSITY SINCE JULY 2010

  14. HEC CRITERIA FOR HEI’s • Program mission ,objectives and outcomes (criterion 1) • Curriculum design and organization (criterion 2) • Laboratories and computing facilities (criterion 3) • Student support and advising (criterion 4) • Process control (criterion 5) • faculty (criterion 6) • Institutional facilities (criterion 7) • Institutional support (criterion 8)

  15. PROGRAM SELF ASSESSMENT Self assessment is a an assessment conducted by the institution to assess whether programs meet their educational objectives and outcomes with the purpose to improve program’s quality and enhancing students learning

  16. OBJECTIVES OF SELF ASSESSMENT • To improve and maintain academic standards • Enhance students learning • Verify that the existing programs meet their objectives and institutional goals • Provide feedback for quality assurance of academic programs

  17. PROGRAM TEAMS • It is the back bone of entire Self Analysis Report (SAR) activity and explained as follow (a) A group of officials (b) nominated by head of institute or department (c) Responsible for actual working of SAR (d) A contact group during the period of assessment • Desired skills (a) Motivated and willing to work for quality improvement (b) Having good drafting and analytical skills (c) with excellent command over written communication

  18. INTERNAL ASSESSMENT PROCEDURE QEC initiates Assessment one semester prior to the assessment through the dean. Department forms Program Team that will be responsible for preparing Self Evaluation. QEC reviews the Documentation within one month No Is Self Assessment Report Complete Yes VC/Dean QEC forms Assessment Team in consultation with the dean based on the recommendation of QEC

  19. QEC plans and fixes Assessment Team visit Assessment Team conducts assessment and presents its findings to QEC, Dean, Performance Team and Dept. Faculty QEC submits an executive summary to V.C. Department prepares implementation plan summary Follow- up of the implementation plan by QEC

  20. QUALITY POLICY Air University will serve the community and meet the challenging needs of national and international market by providing quality higher education through effective and efficient quality assurance system underpinned by quality teaching, learning and research. University will also inculcate ethical values in students through its programs to become better citizens.

  21. MISSION STATEMENT To achieve excellence in teaching and research for producing graduates with sound professional knowledge, integrity of character, a keen sense of social responsibility and a passion for life long learning”. The university shall stand committed to creating an environment conducive for attracting the best students, faculty and supporting staff for contributing to development of prosperous, peaceful and enlightened society

  22. VISION STATEMENT Air University aspires to be among the leading national universities, excelling in teaching, learning ,research, innovation and public service.

  23. CONCLUSION Higher education is at cross roads. At one end there is high demand for access to higher education and at the other quality is questioned, in order to survive in competitive world of globalization HEI’s must pay attention to quality 31

  24. THANKS

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