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Essential Skills for Job Success: Critical Thinking, Problem Solving, and Technology Use

In today’s competitive job market, developing key skills such as critical thinking, problem solving, and effective use of technology is crucial for career success. This comprehensive guide explores what it means to think critically, problem-solving processes, and the importance of utilizing resources and technology in the workplace. You will learn to evaluate situations from multiple perspectives, gather and analyze relevant information, and make informed decisions. This activity encourages you to apply these concepts to real-life scenarios, ensuring you are prepared for future challenges and opportunities.

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Essential Skills for Job Success: Critical Thinking, Problem Solving, and Technology Use

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  1. Developing Job Success Skills Daina M. Rossi South Glens Falls High School

  2. Pre-Test • What does it mean to think critically? • What process do you use to problem solve? • What resources do you think you would need to have to do your job? • In what ways can you use technology to be more effective on the job?

  3. Employers Seek Employees That Can: • Think critically • Problem solve • Utilize resources and technology

  4. Thinking critically means… • Having the ability to: • Evaluate a situation • Seek multiple perspectives • Gather information • Identify key issues to be addressed

  5. Critical Thinking is: • Decision making • Creative Thinking • Visioning • Problem solving • Knowing how to learn • Reasoning

  6. Problem Solving Skills • Able to find solutions to problems using: • Creativity • Reasoning • Past experiences • Available information and resources

  7. Decision–Making Process • 5 Step Process to Problem Solve: • Identify the problem • List alternatives • Determine pros and cons • Make the decision • Evaluate your decision

  8. Using Resources & Technology • Computer/Technical Literacy • Understand hardware and software • Use of various programs such as: • Word processing • Spreadsheets • E-mail

  9. Resources • Human Resources • Time • Money • Capital Resources

  10. Use Technology To: • Acquire information • Evaluate information • Organize information • Process information • Interpret and communicate information

  11. Learn to: • Select technology • Apply technology to tasks • Maintain and troubleshoot technology

  12. Activity • Think of a decision you will have to make or a problem you will have to solve in the next 2-3 years (ex: where to go to college) • Apply the decision making process to that decision (write your first draft on lined paper) • Once you have drafted the process create a professional format in which to present your assignment – you may use Microsoft Word, PowerPoint, Publisher, etc.

  13. Post-Test • What does it mean to think critically? • How can you use the 5 step decision making process to problem solve? • What resources do you think you would need to have to do your job? • In what ways can you use technology to be more effective on the job?

  14. Questions

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