Giving a voice to small businesses

1. Giving a voice to small businesses helping you achieve your business ambitions

2. What we do Established over 40 years ago to help our members succeed in business, we are a non profit making organisation that’s run by members, for members. The FSB exists to provide a Big Voice for all small businesses, but only members enjoy our exclusive benefits.

3. Benefits of Membership • Members enjoy a package of great value, business services including: • Advice • Support • Financial Products • Cost savings See the seven New Benefits for 2017!

4. Rights of Membership - legal • 24/7 Legal Advice Line – free unlimited access • Specialist support for topics such as Employment Law, Health and Safety, Business and Consumer Law • Team of over 60 solicitors and barristers • Legal defence* in disputes including: • Employment tribunals (including awards) • Health and Safety and Trading Standards prosecutions • Statutory licence disputes (e.g. Taxi, Care Homes) • Data Protection Act • Personal Injury * Subject to terms and conditions available before joining, up to £100,000 New Benefit for 2017!

5. Rights of Membership - legal • Bespoke, online document library • Employment Law, HR and H&S documents in layman-speak • Fact sheets, contracts of employment, T’s and C’s, monitoring documents, H and S Policy, Risk Assessments etc. • All downloadable in Word - easy to access, print and use • 2 full time lawyers monitor and update documents • “guaranteed always up to date” • Over 500 documents in total

6. Rights of Membership - legal • Jury Service • Covers up to 10 days Jury Service, for you and your employees, per event • Up to £100 per day, to a maximum of £1,000 • “How would Jury Service affect your business?”

7. Rights of Membership – Tax Investigation Protection • Tax Investigations cost your business time, money and disruption! • Free Tax Advice Line – Mon-Fri 9:00 am to 5:00 pm • Full and Aspect Enquiries protection provided • Support from a team of senior ex-HMRC and VAT Inspectors • We pay your accountant for information supplied • We liaise with HMRC on your behalf Investigations in 2011 totalled 119,000 and in 2013 rose to 237,000 (Daily Telegraph) Revenue from Tax Investigations rose by 30% between 2012 and 2013 (Daily Mail)

8. Rights of Membership – FSB Care • Free, Confidential member welfare support service • Qualified Personal Nurse Advisor - telephone based for up to 3 years per event • Home Visits can be arranged • Free Therapy – offered on a case by case basis, if deemed appropriate and beneficial • Free Counselling for serious illness or bereavement • “An invaluable member care service when serious illness arises” • Option to include staff or employee member for a one-off fee of £250

9. Rights of Membership – Resources • Business Crisis Management • Free advice for your business including PR at times of crisis • Cyber Crime • Free helpline on protection/recovery plus basic insurance cover • Two Free Business Profile Audits • Understand how you can improve your overall online impact • Member only Resource Hub (online) • Opportunity Profiles - outlining what’s involved in running many different businesses; tips, advice, what you need to know • Fact Sheets, Check Lists and Guides on key business topics for start ups through to growing businesses • Business Blogs – exploring issues vital to business owners • Business Guides - navigate the way from survival to success New Benefits for 2017!

10. Member Services - Advice and Savings • Financial Health Check - Independent Financial Services • FSB Cyber Crime Insurance cover – top up with high quality specialist cover for small businesses at low premiums. • FSB Insurance Services - insurance, advice and support • FSB Energy Services – advice and cost savings • FSB Care - free member welfare support service • FSB Legal – freesupport, advice and protection for specified issues • FSB Tax – free protection and advice New Benefits for 2017!

11. Member Services – Financial Services • FSB Workplace Pensions – exclusive, market leading, auto-enrolment scheme, (from 1 employee) provided by Legal & General • FSB Business Banking – Free business banking exclusive to FSB members, £25 annual Loyalty Bonus • FSB Card Payment Processing • FSB Mobile Card Payment Terminals • FSB Cash Advance – for credit card merchants • FSB Fleet Card – reduce and control costs • FSB Independent Financial Services

12. Member Services– Business Support • FSB Business Profiling – keeping your overall online presence (including social media)ahead of you competitors – ongoing service including advice • FSB Marketplace – enabling smaller businesses to support each other, both to promote their own products and services and buy from other members. • FSB Business Leads – discounted data lists for marketing • FSB Vehicle Services – advice, support for vehicle leasing • FSB Communications – all aspects of telecommunications including broadband • FSB Business Continuity – helping you decide how to protect your business • FSB Networking – daily calendar of events, new national programme New Benefits for 2017!

13. Who can become a Member? • Any one who is self employed or has their own business • Membership is personal – covering any business of which you are a director, partner or owner • Business partners or fellow directors of a Full Member can join as an Associate Member for only £62.50* pa. • Associates enjoy the same benefits, but will only cover the Full Member’s businesses • 12 month membership from date of joining starts at £142.50* pa • Costs reflect “not for profit” status – incredible value for money • *£30 registration fee payable in the first year only.

14. What does it cost?

15. FOR MORE INFORMATION For further information please contact Yves Cozon, Membership Advisor: Eyves@cozon.org.uk M07815 688 757