Understanding Client Problems: Developmental vs. Situational Needs
In this chapter, we explore the complex nature of client problems, highlighting the distinction between developmental and situational needs. A problem is defined as a troublesome situation, event, or condition, with effective resolution requiring a clear course of action. Understanding the impact of societal changes and hierarchical needs, such as those in Maslow’s framework, is crucial. We also discuss the barriers clients face in seeking help, including cultural factors and personal hesitations. Ultimately, the client’s perspective, expectations, and satisfaction are vital components of the healing process.
Understanding Client Problems: Developmental vs. Situational Needs
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Presentation Transcript
The Client Chapter Five
The Whole Person • Perceptions of client problems • Defining a problem
Defining “problem”: Two components • A description of the problem: situation, event, or condition that is troublesome • A course of action leading to resolution
Categories of Problems • Developmental vs. situational • Hierarchical needs • Needs created by social change • Environmental influences
Developmental vs Situational • Developmental needs are often predictable Example: Erikson’s Eight Stages of Man • Situational needs are related to where the individual is at a particular time
Hierarchical Needs: Maslow • Self-actualization • Self-esteem • Social • Safety • Physiological
Societal Changes Create problems due to • Rapid social changes • Breakdown of traditional forms of society • Conflicts between old and new values.
Defining “client” • Individual • Small group • Geographic area
Getting Help • Self-referral • Referral by others • Involuntary placement • Inadvertent services
Barriers • Problem difficulty • Embarrassment • Hesitant to self-disclose • Culture • Money • Fear
Client’s Perspective • Expectations influence evaluation • Satisfaction tied to concrete outcomes
