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Nursing Facility Transition and Diversion

Nursing Facility Transition and Diversion. Module 3: Outreach Activities. Overview of Module #3. Outreach Activities and Resources Word of Mouth Outreach Marketing and Presentation Outreach Activity Outreach Contacts Resources. Outreach Activities and Resources. Word of Mouth

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Nursing Facility Transition and Diversion

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  1. Nursing Facility Transition and Diversion Module 3: Outreach Activities

  2. Overview of Module #3 • Outreach Activities and Resources • Word of Mouth Outreach • Marketing and Presentation Outreach • Activity • Outreach Contacts • Resources

  3. Outreach Activities and Resources • Word of Mouth • Marketing and promotional effort • Brochures • Letters • Presentations • Newspaper Stories

  4. Word of Mouth Outreach • Learn about other person and their job • Explain options • Develop foundation for on-going collaboration • Drop off business cards and brochures if you have them

  5. Marketing and Presentation Outreach • Brochures and presentations should cover: • Long term care options • Rights to community-based long term care • Role and services of agencies • Importance of consumer participation and control of process • Risk factors for permanent nursing facility placement

  6. Activity • Who do you want spreading the news by word of mouth? • Who will you target for presentations? • Begin your marketing plan!

  7. Outreach Contacts • Nursing facility residents • www.medicare.gov/NHCompare/home.asp • Local Long Term Care Ombudsman • (866) 485-9393

  8. Outreach Contacts • Center for Independent Living staff • Local waiver agent staff • Adult Services workers from the Department of Human Services

  9. Outreach Contacts • Hospital and rehabilitation center discharge planners • Ambulance personnel

  10. Outreach Contacts • Nursing facility social workers and other staff

  11. Outreach Contacts • Senior Housing, Senior Meals, Senior Centers • Advocacy Organizations—Arcs • Social Service Organizations outreaching to racially and ethnically diverse people • Churches • Self-Help and Support Groups • Physicians • Other—CMH, OBRA, Hospice Staff, Elder Law Attorneys

  12. Nellie • Owned home in the community with grandson and husband • 6-month stay in nursing facility • Nursing facility closure • Wanted to return to the community • Successful transition due to collaboration with Nellie’s direction

  13. Resources related to nursing facilities • Nursing Facility Listings • State of Michigan site: http://www.cis.state.mi.us/bhs_car/sr_car.asp • Medicare site: www.medicare.gov/NHCompare • State Long Term Care Ombudsman Office • (517) 517-335-0148 • www.miseniors.net click on the Ombudsman Program under Quick Links on the right hand side of the page • Citizens for Better Care: www.cbcmi.org • Fact Sheets • Contact information for many local ombudsmen

  14. Resources for Community Outreach • Centers for Independent Living Listings • www.macil.net • Senior Center Listings • Check your phone book • Look up resources on www.miseniors.net • Waiver Agent Listings • www.miseniors.net

  15. Resources for Community Outreach • Area Agency on Aging Listings • www.mi-seniors.org • Local Department of Human Service Office Listings • www.michigan.gov/dhs • Support Group Listings and Locations • www.mpas.org click on self-help support groups (currently the link does not work, but they are searching for funding) • Arcs in Michigan • www.arcmi.org

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