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Conducting Effective Investigations

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  1. Conducting Effective Investigations Beth Coonan BrownWinick 666 Grand Avenue, Suite 2000 Des Moines, IA 50309-2510 Telephone: 515-242-2408 Facsimile: 515-323-8508 E-mail: coonan@brownwinick.com

  2. Guiding Principles of a Successful Investigation • Thorough • Independent/Neutral

  3. Organization • Catalog all documents • Catalog conversations • Retain all items in a secure location • Be consistent

  4. Structure • Determine the appropriate scope • Determine how you will gather evidence • Determine how you will conclude the investigation • Determine how you will record the results

  5. Scope Are you going down a rabbit hole?

  6. Sabotage • Documentation Problems • Interviews • Promise of Confidentiality • Delay • Failure to Remain Neutral

  7. Conducting the Investigation • Transparency • Make a Checklist • Take Notes

  8. Before the Interview • Identify yourself • Identify the purpose of the interview • Indicate how you find yourself as the investigator • Neutrality • Documentation

  9. Confidentiality The NLRB found in the Banner Health Systems case that a confidentiality instruction was a violation of Section 7 of the National Labor Relations Act.

  10. Respondent Give the Respondent a full and complete opportunity to provide a meaningful response to all allegations

  11. Your File • Tell the Story • Be Consistent • Be Organized

  12. Outside Investigations • History between party and HR Manager • Complaint involves HR Manager • Complaint involves C-Suite Executive • Timing/Size of Investigation

  13. Website: www.brownwinick.com Toll Free Phone Number: 1-888-282-3515 OFFICE LOCATIONS: 666 Grand Avenue, Suite 2000 Des Moines, Iowa 50309-2510 Telephone: (515) 242-2400 Facsimile: (515) 283-0231 616 Franklin Place Pella, Iowa 50219 Telephone: (641) 628-4513 Facsimile: (641) 628-8494 DISCLAIMER: No oral or written statement made by BrownWinick attorneys should be interpreted by the recipient as suggesting a need to obtain legal counsel from BrownWinick or any other firm, nor as suggesting a need to take legal action. Do not attempt to solve individual problems upon the basis of general information provided by any BrownWinick attorney, as slight changes in fact situations may cause a material change in legal result.