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Common Goals - CFSR

Common Goals - CFSR. Child and Family Service Review The Washington County, Minnesota Experience. Citizen Review Panel Conference May 21-23, 2008 Daniel J. Papin Director, Washington County Community Services. Where we are Located. Who We Are. Population: 228,000 Mostly white

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Common Goals - CFSR

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  1. Common Goals - CFSR Child and Family Service Review The Washington County, Minnesota Experience Citizen Review Panel ConferenceMay 21-23, 2008 Daniel J. PapinDirector, Washington County Community Services

  2. Where we are Located

  3. Who We Are • Population: 228,000 • Mostly white • Relatively wealthy • 65,000 children • Low high school drop out rate

  4. Our Response to theCFSR State Review in 2004 • Surprised at what the process revealed – while doing well, plenty of opportunity for improvement • Board Reaction: “You mean we’re not the best in the State?” • Process was impressive – thorough, focused, professional

  5. Our Response to theCFSR State Review in 2004 • Took the outcome seriously and have taken deliberate steps to improve: • Performance Improvement Plan • Staffing Levels Increased (over time)

  6. Federal CFSRSeptember 2007 • One of three counties selected • Extensive planning and pre-review coordination • CRP chair – Dani Horan participated in the state assessment process • Intense week – Reviewers worked from 8:00 a.m. to 10-11:00 p.m. on site

  7. Federal CFSRSeptember 2007 • 17 cases audited • CR Panel (current & past members) interviewed • Clients/Stakeholders/Partners Engaged

  8. Local Findings - Strengths • Staff and social work practice • Communication and relationships with community • CRP • Q A process • Concurrent planning

  9. Local Findings-Opportunities • Timelines • Documentation • Consistency - practice

  10. Key Findings • County actually can work with the State! • Feds have high standards, but don’t back it financially • Some concern about objectivity of reviewers • Surprised at the passion/emotion of the experience

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